Credit Counseling of Arkansas (CCOA) was incorporated in the year 1995 by business and community leaders to ensure that different families have access to financial education and counseling. CCOA is a HUD-approved housing counseling agency and therefore, it offers homebuyer education, reverse mortgage issues, foreclosure prevention and one on one counseling on pre-purchase home buying. CCOA is a member of both the National Foundation for Credit Counseling and the Better Business Bureau. The agency is authorized to conduct credit counseling in several states and you can check areas served on CCOA’s website. However, housing counseling is offered across all states in the U.S.
- Website: http://www.ccoacares.com
- Mobile App: Not Available
- Telephone Number: 479-521-8877 or 1-800-889-4916
- Headquartered In: Arizona
- Founded: 1995 (29 years ago)
- Company's Rating:
Services offered by CCOA are money management programs, student loan counseling, and financial education. Some of the services are offered for free while in others, the agency charges a small fee. All counseling services are offered in Spanish, English or Marshallese.
Over the past few years, CCOA has won several awards for their outstanding performance in providing quality services. Some of the services won by CCOA are the Pillar Award, Making the Difference award and the Non-Profit of the Year Finalist.
HOW TO LOGIN
Credit Counseling of Arkansas allows users to access their online account after they have registered. You can access your online account by following the steps below if you are already a client of CCOA.
Step 1 – Click here to open the website in a new tab and then press “Client Login” located on the upper-left side of the screen to open the client login page.
Step 2 – Enter your client number and password and then press the “Login” button.
You shouldn’t have troubles logging in to your Credit online account if your login details were correctly entered. Therefore, ensure you have entered the correct client number and password.
HOW TO RESET/FORGOTTEN PASSWORD
Step 1 – In case you have forgotten the password of your CCOA online account, you should contact the customer care at 479-521-8877 or 1-800-889-4916 for assistance.
HOW TO PAY YOUR BILL
Credit Counseling of Arkansas has launched a new online payment system that allows users to make payments online via the company’s website. You will find a new form that users are required to fill in order to process payments. The company charges a small fee of $2 per when payments are done online. Follow the steps below to make a payment online:
Step 1 – Click the “Web Payment” link located on top of the screen. You will be redirected to the web payment page.
Step 2 – Enter client number, your first & last name, the amount you want to pay, your bank routing number, your account number, enter your email address and confirm and lastly, click the “Submit” button.
You should receive an email confirmation that you have made a payment. Payments are processed as soon as possible during the company’s business hours.
Make sure your web payment details are correctly entered to avoid troubles making a payment online. Note that you will be charged a processing fee of $2 for every payment made online.