Citibank Australia Online Banking Login

Citibank Australia is a state chartered financial institution founded in 1985. It is a wholly owned subsidiary of Citigroup It provides financial and lending services to the communities in Melbourne, Perth and Brisbane. It is headquartered in Sydney, New South Wales, Australia.

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Citibank Australia Online Banking provides its customers with 24-hour access to their bank accounts. This service can be accessed from the comfort of your home, office or anywhere as long as you have access to the internet. Kindly consider the guide below on how to enroll, login and reset forgotten password to access online banking service.


Online banking users at Citibank Australia can access their online banking accounts through the steps outlined below:

Step 1 – Click this link to open the bank website

Step 2 – In homepage, click Citi Online link

Step 3 – Enter your User ID and password then click Sign On

Your login credentials will be verified and be directed to your online banking account


If you have forgotten your Citibank login credentials, follow the guide below to reset or recover them:

Reset Forgotten Password

Step 1 – In the login page, click Forgot your Password link

Step 2 – Select your card type

Step3 – Enter the requested fields then click Continue

Your details will first be validated and upon approval be allowed to set a new password

Retrieve Forgotten Username

Step 1 – In login page, please click Forgot your user ID

Step 2 – Select your card type to proceed

Step 3 – Enter your visa and account number then click Confirm

Your User ID will be emailed to you afterwards


If you have an account at Citibank Australia, please follow the steps below to enroll for online banking service:

Step 1 – In homepage, click Register link

Step 2 – Select card type to start enrollment, then review the Terms and Conditions then click I Agree

Step 3 – Enter your Access number and Account number then click Continue

Your details will be verified and be taken through the rest of enrollment process


Online banking users at Citibank Australia can access the following online banking services:

  • View account balances
  • Make payments or transfer funds
  • Schedule payments
  • View eStatements
  • Pay bills
  • Redeem your rewards
  • Update your account details

Federal Holiday Schedule for 2023 & 2024

These are the federal holidays of which the Federal Reserve Bank is closed.
Citibank Australia and other financial institutes are closed on the same holidays.

Holiday 2023 2024
New Year's Day January 2 January 1
Martin Luther King Day January 16 January 15
Presidents Day February 20 February 19
Memorial Day May 29 May 27
Juneteenth Independence Day June 19 June 19
Independence Day July 4 July 4
Labor Day September 4 September 2
Columbus Day October 9 October 14
Veterans Day November 10 November 11
Thanksgiving Day November 23 November 28
Christmas Day December 25 December 25

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