Citibank Australia is a state chartered financial institution founded in 1985. It is a wholly owned subsidiary of Citigroup It provides financial and lending services to the communities in Melbourne, Perth and Brisbane. It is headquartered in Sydney, New South Wales, Australia.
- Branch / ATM Locator
- Website: https://www.citibank.com.au/
- Routing Number:
- Swift Code: Not Available
- Mobile App: Android | iPhone
- Telephone Number: 1800-722-879
- Headquartered In: Outside US
- Founded: 1985 (40 years ago)
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Bank's Rating:
(8 votes, average: 3.38 out of 5)
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Citibank Australia Online Banking provides its customers with 24-hour access to their bank accounts. This service can be accessed from the comfort of your home, office or anywhere as long as you have access to the internet. Kindly consider the guide below on how to enroll, login and reset forgotten password to access online banking service.
HOW TO LOGIN
Online banking users at Citibank Australia can access their online banking accounts through the steps outlined below:
Step 1 – Click this link https://www.citibank.com.au to open the bank website
Step 2 – In homepage, click Citi Online link
Step 3 – Enter your User ID and password then click Sign On
Your login credentials will be verified and be directed to your online banking account
FORGOTTEN PASSWORD/LOG ID?
If you have forgotten your Citibank login credentials, follow the guide below to reset or recover them:
Reset Forgotten Password
Step 1 – In the login page, click Forgot your Password link
Step 2 – Select your card type
Step3 – Enter the requested fields then click Continue
Your details will first be validated and upon approval be allowed to set a new password
Retrieve Forgotten Username
Step 1 – In login page, please click Forgot your user ID
Step 2 – Select your card type to proceed
Step 3 – Enter your visa and account number then click Confirm
Your User ID will be emailed to you afterwards
HOW TO ENROLL
If you have an account at Citibank Australia, please follow the steps below to enroll for online banking service:
Step 1 – In homepage, click Register link
Step 2 – Select card type to start enrollment, then review the Terms and Conditions then click I Agree
Step 3 – Enter your Access number and Account number then click Continue
Your details will be verified and be taken through the rest of enrollment process
MANAGE CITIBANK AUSTRALIA ONLINE ACCOUNT
Online banking users at Citibank Australia can access the following online banking services:
- View account balances
- Make payments or transfer funds
- Schedule payments
- View eStatements
- Pay bills
- Redeem your rewards
- Update your account details
Federal Holiday Schedule for 2025 & 2026
These are the federal holidays of which the Federal Reserve Bank is closed.
Citibank Australia and other financial institutes are closed on the same holidays.
| Holiday | 2025 | 2026 |
|---|---|---|
| New Year's Day | January 2 | January 1 |
| Martin Luther King Day | January 20 | January 19 |
| Presidents Day | February 17 | February 16 |
| Memorial Day | May 26 | May 25 |
| Juneteenth Independence Day | June 19 | June 19 |
| Independence Day | July 4 | July 3 |
| Labor Day | September 1 | September 7 |
| Columbus Day | October 13 | October 12 |
| Veterans Day | November 11 | November 11 |
| Thanksgiving Day | November 27 | November 26 |
| Christmas Day | December 25 | December 25 |
