Citizens Bank of Canada Online Banking Login

Citizens Bank of Canada was formed in 1977 becoming one of the North American Bank to run on online platform. It is a virtual based bank offering visa and foreign and currency exchange services. The bank is a non-deposit bank. It is headquartered in Vancouver, British Columbia.

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Citizens Bank of Canada Online Banking is a fast, secure and convenient way to manage your finances from your own comfort. This service can be accessed anytime, anywhere as long as you have access to the internet. Any customer with an account in the bank is eligible to enrol in the online banking service. Kindly, consider the simple guide below on how to enrol, login and reset forgotten password.


If you’ve already enrolled for online banking service please follow the steps outlined to log in to your online banking service:

Step 1 – Open this link to access the institution website

Step 2 – In the bank homepage, click Login to Visa account link

Step 3 – Enter your User Name and password then click Log In

After your login credentials are approved, you will be allowed to access your online banking account.


If you happen to forget your Citizens Bank of Canada online banking login password, follow the steps below to reset it:

Step 1 – In login page, click Forgot Your Password

Step 2 – Enter your User Name and email address then click Next

Once your details are verified, a new password will be emailed to you.


Citizens Bank of Canada customers can enrol in online banking through the steps below:

Step 1 – In the login page, kindly enter your account number under New User option.

If your account number is in the online banking database, you will be taken through the rest of the enrolment process. Once your account is created, you will be notified through a welcome email.


Users of Citizens Bank of Canada online banking service are allowed to:

  • View real time account balances
  • Set text or email account alerts
  • View paperless statements
  • Check transaction history
  • Transfer funds between accounts
  • Pay bills online
  • See cleared check images
  • Schedule payments

Federal Holiday Schedule for 2023 & 2024

These are the federal holidays of which the Federal Reserve Bank is closed.
Citizens Bank of Canada and other financial institutes are closed on the same holidays.

Holiday 2023 2024
New Year's Day January 2 January 1
Martin Luther King Day January 16 January 15
Presidents Day February 20 February 19
Memorial Day May 29 May 27
Juneteenth Independence Day June 19 June 19
Independence Day July 4 July 4
Labor Day September 4 September 2
Columbus Day October 9 October 14
Veterans Day November 10 November 11
Thanksgiving Day November 23 November 28
Christmas Day December 25 December 25

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