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Credit Union Australia Online Banking Login

Credit Union Australia began in 1946 with the need to give Australians a fairer deal. Today, the institution is the largest customer-owned financial service provider in Australia. The institution is headquartered in Brisbane, Australia.

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If you are a personal account holder, you can view all your account details in a single secure place through Credit Union Australia (CUA) Online Banking service. The only thing you need is your member number and web access code (WAC) to access and manage your everyday banking needs. You can do your daily banking online with Credit Union Australia’s Online Banking service, which is a fast, convenient and secure way of managing your finances so you can spend more time carrying out things that are valuable than queueing in banking halls. The following guide will help personal account holders access online banking service.


If you are an online banking user, please follow the steps outlined below to access your online banking account.

Step 1- Open this link to access Credit Union Australia website

Step 2- Click on the Login button at the top right corner of the home page to access the login page

Step 3- Please enter your Member Number and Web Access Code, then click Login

Following verification of your online banking credentials, you will be able to access your online banking account.


If you have forgotten your Web Access Code (WAC), you can reset it online. To be able to reset your WAC online, you must already have setup the following:
1. Activated your Online Banking Secure SMS or Email feature
2. Setup your Online Banking Security Questions

To reset it, please follow the following steps:

Step 1- In the login page, click Forgotten your WAC? link

Step 2- To reset your WAC, please provide your Member number and Date of birth, then click Continue

The system after approving your account details, it will allow you reset your Web Access Code.


Personal account holders at Credit Union Australia can enroll for online banking service. If you have not setup your online banking account, you will need to contact the institution at 133 282 to set up your account.


Online banking users at Credit Union Australia can access the following services:

  • Check account balances
  • Pay bills and transfer money, including BPAY
  • View and edit scheduled bills
  • Access your eStatements
  • Open accounts
  • Activate debit and credit card
  • Receive bills directly to online banking with BPAY View
  • Set up account alerts
  • Change and reset your WAC
  • Update personal details and secure code delivery preference
  • Securely chat with support

Holiday Schedule for 2020 & 2021

These are the federal holidays of which the Federal Reserve Bank is closed.
Credit Union Australia and other financial institutes are closed on the same holidays.

Holiday 2020 2021
New Year's Day January 1 January 1
Martin Luther King Day January 20 January 18
Presidents Day February 17 February 15
Memorial Day May 25 May 31
Independence Day July 4 July 4
Labor Day September 7 September 6
Columbus Day October 12 October 11
Veterans Day November 11 November 11
Thanksgiving Day November 26 November 25
Christmas Day December 25 December 25

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