Direct Energy is among the largest energy providers in the United States of America. Direct Energy is a public company and was founded in the year 1986. The headquarters if Direct Energy Company is based in Houston, Texas and has offices across North America. The company provides natural gas and electricity to over four million homes and businesses and has more than six thousand employees. The company operates in fourth-six states in the U.S, ten provinces in Canada and the District in Columbia.
- Website: https://www.directenergy.com
- Mobile App: Android | iPhone
- Telephone Number: 1-866-348-4193
- Founded: 1986 (38 years ago)
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Company's Rating:
(4 votes, average: 3.75 out of 5)
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Direct Energy serves more than five million customers and hence among the largest energy retailers in North America. The company supports charitable organizations to improve the lives of children. Charitable assistance has been achieved through donations from the company and employee volunteering. Direct Energy also engages communities across North America through local fundraisers, sponsorships and in-kind contributions.
Direct Energy has a number of brands such as Airco, Airtron, Bounce Energy and more. The company conducts its businesses with integrity to ensure customer satisfaction. Direct Energy ensures the health and safety of both the employees and the customers by providing safety measures to prevent injuries and accidents. Direct Energy has an excellent Customer Support Service to answer the questions asked by customers as well as providing solutions related to electric utility.
The company has a mobile application called Direct Energy App and is available for download in Google Play and App Store. The app is free to download. Direct Energy App helps customers to manage their account, pay bills, renew services, transfer services, control thermostat and signing up for special offers.
HOW TO LOGIN
Step 1 – Click here to open the website in a new window and then click “PAY BILL” button on the right side of the screen.
Step 2 – Enter your Username, then enter your Password and then click “Continue” button.
You should be able to access your Direct Energy account if all your data is entered correctly. There are also other login options such as Business Customer Login and Alberta Customer Login. Choose the login option that suits you. For Example, you can click “Business Customer Login” for your business.
RESET/FORGOTTEN PASSWORD
Step 1 – Click “Forgot Password” or “Forgot Username” if you do not remember your password or your Username.
Step 2 – Enter your email address in the email field and then click “Submit” button.
You should receive a message in your email if you entered your email address correctly. If you still have trouble getting your password or Username, call Direct Energy Customer service Office and they will provide you with your username or a temporary password. You can change the temporary password to the one you prefer.
HOW TO PAY BILL
Step 1 – Click “PAY BILL” button on the right side of the screen.
You must log in to Direct Energy online account manager before making any bill payments. If you do not have a Direct Energy account, create one first before you continue. You can also sign up for special offers and other rewards offered By Direct Energy.
