- America First Credit Union Login Tutorial & Info
- Address: 3650 South Wall Avenue, Ogden, UT 84405
- Website: https://www.americafirst.com/
- Telephone Number: 1-800-999-3961
- Headquartered In: Utah
- Founded: 1939 (85 years ago)
- Bank's Rating:
(5 votes, average: 3.60 out of 5)
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America First Credit Union (AFCU) is a credit union that’s federally chartered. It’s the 6th largest credit union in the country by membership numbers and the 11th largest going by the value of its assets.
AFCU has 121 branches and its members have now exceeded 818,000. Their assets are now valued at more than $8.22 billion.
This credit union is a member of the CO-OP Network. This means its members can use around 30,000 ATMs throughout the country for free.
Membership
People who are eligible to join this credit union include:
- Anyone who lives, works, schools, worships, volunteers or does business in Clark County in Nevada or any of Utah’s major counties.
- Anyone living within 12 miles of the Mesquite, Nevada city post office
- Family members of a current member of the credit union or someone who’s eligible to join the credit union.
- Those involved or associated with the food industry in Utah
- Members of an affiliated association
- People belonging to select employee groups in Utah
The History of AFCU
AFCU was started back in 1939 as the Fort Douglas Civilian Employees Credit Union. The founding members were 59 members of the National Federation of Federal Employees.
In 1947, the U.S. Army’s finance office at Fort Douglas was shifted to the General Distribution Depot in Ogden. The credit union shifted with it and its name was changed to Federal Employees Credit Union.
By 1960, the credit union was associated with four military facilities i.e.:
- Navy Supply Depot in Clearfield
- Fort Douglas
- Hill Air Force Base
- Utah General Depot
AFCU Headquarters
The headquarters of AFCU are still located in Ogden, Utah. They are currently situated on 3650 South Wall Avenue.
AFCU Services
AFCU offers a broad range of services with various incentives. As a credit union, it offers basic banking services and products such as:
- Checking and savings accounts
- Certificate accounts
- IRAs
Members can either choose the regular accounts or accounts that are specifically set aside for special purposes such as health bills, weddings, money markets, education etc.
Accounts come with various added functions such as:
- Online banking platforms
- Convenient bill payments systems
- Online bank statements
- Electronic alerts
- FICO scores etc.
The credit union also provides a variety of Visa cards including credit cards, debit cards and gift cards. The cards come with EMV chips for added security and members can also earn rewards by using the cards.
As expected, being able to access more affordable loans is one of the reasons why many people like credit unions. AFCU has a wide array of these loans. Some of the loans that members can take out include:
- Car loans
- RV loans
- Home equity loans
- Investment property loans
- Mortgage refinancing etc.
For members who are starting or have already started a business, they can also open business checking and savings accounts. They can also access business loans from the credit union which they can use to:
- Buy vehicles for business
- Equipment leasing and financing
- Purchase/leasing of commercial real estate etc.
There are also different account levels depending on the size of the business and other factors.
America First Credit Union Headquarters Address
3650 South Wall Avenue, Ogden, UT 84405
Bad customer service and management has no ability to rectify anything !
No stars and not the 5 stars it shows!
Bad customers service and management
It’s no stars!
Customer service has put me in a bad predicament , I asked them Monday the 28th of November what was my overdraft protection limit and I was told what it was 3 different times that day as I wanted to be sure and all 3 customer service reps told me the same amount I was covered for on the overdraft and I believed what they said. My check was for less than the overdraft protection amount and I then find out it was returned because of them giving me the wrong information. When I asked management to listen to all conversations on that day they told me they don’t have the ability to do that. If they don’t rectify there mistakes I will close my account and quit paying on my loans and credit cards with them as a sign of protest!
Ridiculous!
Ridiculous, is the nicest word I can say for my latest contact with American (?) First CU. I have been with this CU since the early 1960’s just after Hill AFB came into the fold. For several days I have been attempting to get MY funds to use for a home project but I’ve been rejected because I didn’t answer “random generated” questions correctly. Hey, they are MY funds. First, randomly generated questions with random answers. Hmm? They are right but I’ve wrong? Second, a question asking me the color of a car I owned in the early 90’s. Third, one asking me what vehicles have I financed thru AFCU? Duh? I’m in my 80’s have had MANY vehicles and made MANY financial commitments, personal and business, ( 43 yrs in business) over my 63 yrs with AMFU u expect I would remember the color of or vehicles I have financed thru AMFC? Get real! Give me access to MY funds!
This credit union was at a time a great option. Lately they have gotten pretty big headed. Now they talk amongst themselves at branches using there messenger app and make fun of people. Half of the time your waiting it’s cause they are chatting amongst them selves about things other then what the visit was for. . The tellers are rude and fake .