Community Bank Headquarters Information

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Community Bank is a DeWitt based commercial bank that offers retail banking services to people in Upstate New York, Vermont, Massachusetts and Northeastern Pennsylvania. The bank’s parent company is Community Bank System, Inc.

At the moment, Community Bank has more than 200 branches located in the areas listed above. By the end of 2016, the assets of the bank were valued at $8.7 billion. This made it one of the top 150 financial institutions in the country.

Community banks strategy is self-described as disciplined organic growth. Because of its selective approach to investments, the company has a very good risk profile compared to other institutions.

In each of the last 8 years, the company has consistently been named in the list of the country’s best large banks by Forbes.com. The company has been raising its dividends for 24 consecutive years, a significant milestone considering the challenges other banks have faced in recent times.

Community Bank System is publicly traded in the NYSE under the Ticker Symbol CBU. The company had a market capitalization of $2.76 billion by the end of 2016.

The History of Community Bank

Community Bank traces its roots back to 1866 when The St. Lawrence County National Bank was established. The first significant acquisitions by the bank were in in 1971 and 1972 when it acquired United Bank in Star Lake and Bank of Gouverneur in Gouverneur, NY.

In 1972, the bank changed its name for the first time to become The St. Lawrence National Bank. It wasn’t until 1992 when it finally adopted the name Community Bank.

The bank has made a number of significant acquisitions in recent times as it slowly grew its size. Some of the financial institutions that have been acquired include:

  • The Citizens National Bank of Malone
  • Grange National Bank
  • The Tupper Lake National Bank
  • State Bank of Chittenango
  • First Heritage Bank
  • First Liberty Bank and Trust etc.

The Headquarters

Community Bank is headquartered at 5790 Widewaters Parkway in Syracuse. This building is located inside the Widewaters Office Park and it offers 74,000 square feet of space. The building has undergone recent renovation to give it more attractive lobbies among other features.

The grounds outside the building have outdoor tables in a park-like area and is also close to restaurants, health clubs, hotels and other amenities.

Community Bank Products and Services

This bank offers the standard retail services which are divided into personal and business sections. Additionally, the company also provides wealth management services which offer customers advice on how best to manage their finances for the future.

The bank’s personal banking solutions include:



  • Savings and checking accounts
  • Loans
  • Credit cards
  • Debit cards etc.

Customers can access many of their account features online or through their mobile phones.

At the business level, clients can access:

  • Dealer services
  • Merchant services
  • Online payroll services
  • Cash management
  • Business debit and credit cards etc.

The bank also offers various insurance options that allow customers to insure various assets including cars, homes, businesses, health and many others. Risk management solutions are also available.



Community Bank Headquarters Address

5790 Widewaters Pkwy De Witt, NY 13214

Community Bank headquarters address

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