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Webster Bank Headquarters Information

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Webster Bank is a commercial bank in the United States that’s based in the city of Waterbury in Connecticut. The bank operates in four states:

  • Connecticut
  • Rhode Island
  • New York (Westchester County)
  • Massachusetts

The bank is a subsidiary of Webster Financial Corporation, a holding company that is also the parent company of Webster Insurance. The bank is the owner of:

  • Webster Business Credit Corporation (asset-based lending)
  • Budget Installment Corporation (Insurance premium finance)
  • Webster Capital Finance

HAS Bank of Sheboygan is also a division of the bank through which it offers health savings account trustee and admin services.

As of 2015, Webster Bank’s assets had exceeded $24 billion in value and the bank’s market cap was placed at $3billion. In the states where the bank operates, it has a total of 177 branches plus 316 ATMs.

History of Webster Bank

Webster Bank started off as First Federal Savings of Waterbury which was founded by Harold Webster Smith in 1935. By 1938, the bank’s assets had gone past the $1 million mark.

Decades later in 1986, the bank changed to a stock ownership format and also formed a holding company. The following year, Harold Webster Smith was succeeded by his son, James C. Smith as the CEO.

In 1997, the bank added Webster Trust Company and investment services to its products and services. One year later, the bank acquired Eagle Bank of Bristol. This meant that the bank’s branches in the state exceeded 100 for the first time. In the same year, the bank purchased Damman Insurance, becoming the first bank in Connecticut to buy an insurance agency.

In 2002, the company was finally listed in the NYSE, trading under the symbol WBS. One year later, the bank reached an agreement to acquire FirstFed America Bancorp, Inc. When the deal was completed the following year, it meant that Webster Bank’s retail services were available outside Connecticut for the first time ever as they entered markets in Rhode Island and southeastern Massachusetts.

When Webster acquired HAS Bank in 2005, it became the country’s number one bank administrator and trustee of health savings accounts. In 2006, NewMil Bank was acquired. Ten years later, the bank added 17 Citibank branches in Boston and a number of ATMs to its network.

The Headquarters

Webster Bank’s main offices is still located in Waterbury, CT. This office is located at 137 Bank St. and some of the services available at this location include:

  • Deposit Accepting ATM
  • Safe Deposit Boxes
  • Night Deposit
  • Walk-Up ATM
  • Coin Counter etc.

The branch is open on all weekdays but is closed on Saturdays and Sundays including the Drive Up Window.

Recently, in 2017, the bank opened its newest corporate offices. These are located in Southington and have the capacity to accommodate 500 bankers or more.

These new offices can be found at 200 Executive Blvd and will now be part of a string that includes foud different corporate hub sites. These hub sites are located along Interstate 84 starting from Waterbury and going all the way to Hartfort.

Webster Bank Headquarters Address

137 Bank St, Waterbury, CT 06702, USA

Webster Bank headquarters address

3 reviews

  1. Peter Mizla

    bad service no protection against scammers

    Simply horrible service- incompetent.

  2. Thomas R. O'Neil

    Wethersfield, CT branch, in my opinion, has ill informed and non responsive employees. I have closed our business accounts because of their attitude and incompetency.

  3. James S. Iacovo


    Wendy in customer service was WONDERFUL today. She helped me set up my business DDA
    on-line. Great personality and the perfect retail banker. Also, Art Cantu in the Huntington office is great. In fact, the ENTIRE staff is always very pleasant. I am a retired banker and appreciate good service when I see it and experience it !


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