Helcim was incorporated in the year 2006 with the aim of providing merchant account services and credit card processing to small businesses. The headquarters of Helcim is located in Calgary, Alberta. Helcim has a simplified system, no hidden charges and offers a reliable customer service with no cancellation fees. After the success of the company in Canada, the firm began offering services to businesses in the US in 2013.
- Website: https://www.helcim.com
- Mobile App: Android | iPhone
- Telephone Number: 1-877-643-5246
- Headquartered In: Outside US
- Founded: 2006 (14 years ago)
- Company's Rating:
Nicolas Beique is the founder of Helcim and the current chief executive officer. Nicolas and a team of developers have designed an all-in-one business management system that put all payments, processes and data in one place to simplify how a business operates. This new platform was named as Helcim Commerce and was launched in the year 2017.
Helcim has a superior customer service. The support team is available 27 hours a day, 7 days a week. The support team is often responsive to queries from customers and merchants. Helcim has a mobile application called Helcim Commerce Mobile that is available for both Android and iPhone users. You can use the app to process payments, create orders and manage your account from anywhere.
HOW TO LOGIN
Already a user? You can access your Helcim account online by following the instructions below:
Step 1 – Open the site in a new tab by clicking here and then click on the “Login” link which is located on the upper-right corner of the screen. You should be redirected to the login page.
Step 2 – Enter the email address and password that you provided when registering for a Helcim account and then press on the “Login” button.
You should be able to log in to your Helcim account if the email and password are associated with your account. Ensure that the login details are entered without mistakes to avoid problems logging in. If you are new to Helcim and need an account, click on the “Sign Up” button on the login page to create an account.
HOW TO RESET/FORGOTTEN PASSWORD
You shouldn’t worry if you lose or have forgotten the password for your Helcim account. You can use the email address that you provided when signing up to recover the password. The steps below will show you how to retrieve the password:
Step 1 – In case you cannot remember the current password for your Helcim account, click on the “Forgot password?” link located below the “Login” button. You should be redirected to the password reset page.
Step 2 – Enter the email address that is linked to your Helcim account and then press on the “Reset Password” button.
You should receive an email with instructions on how to reset the password within a few minutes. You should make sure that the email is correct to avoid troubles changing the password.
HOW TO MAKE A PAYMENT
Step 1 – If you are already a registered user, Click here to open the website in a new tab and then press on the “Login” link which is located on the upper-right corner of the screen. In order to submit any payments online via Helcim, you must log in to your account.