Tangerine is a privately held direct bank founded in 1997 as ING DIRECT. It is a wholly owned subsidiary of Scotiabank. It offers a wide range of banking and financial services through 5 Tangerine Cafes and various Kiosks and Tangerine Pop-Up. The bank is headquartered in Toronto, Ontario, Canada.
- Branch / ATM Locator
- Website: https://www.tangerine.ca/en/
- Routing Number: 061403002
- Swift Code: Not Available
- Mobile App: Android | iPhone
- Telephone Number: 1-888-826-4374
- Headquartered In: Outside US
- Founded: 1997 (25 years ago)
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Bank's Rating:
(3 votes, average: 4.67 out of 5)
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Tangerine Bank offers modern banking experience through its online banking platform. It allows you to have access to your finances at your own convenience. It lets you do all your banking anywhere as long as you have access to the internet. Consider the detailed guide below on how to enroll, log in and even reset your forgotten logins to access online banking service.
HOW TO LOG IN
If you have valid online banking credentials, please follow the steps outlined below to access your online banking account:
Step 1 – Click this link https://www.tangerine.ca/en to open the bank website
Step 2 – In homepage, kindly click Log me in link
Step 3 – Enter your Username, Client Number or Card Number then click Go
Step 4 – Enter your Pin then click Go
You will access the online banking service after your logins are approved.
FORGOTTEN PASSWORD/LOG ID?
If you are unable to recall your online banking password for Tangerine Bank online banking service, please follow the steps outlined below to reset it:
Step 1 – In login page, please click Forgot your Login
Step 2 – Enter your First and last name and email address then click Next
Once your details are validated in the bank database, you will be emailed your logins automatically.
HOW TO ENROLL
Any customer with a checking or savings account Tangerine Bank is eligible to enroll in online banking. Tangerine Bank online banking enrollment is always done when opening a bank account online. If you didn’t sign up for online banking when opened your account, kindly call the bank customer care at 1-888-826-4374 or visit any Tangerine Café during working hours.
MANAGE TANGERINE BANK ONLINE ACCOUNT
Online banking users at Tangerine Bank have the privilege of accessing the following banking services, online:
- Access account balances and transactions history
- Transfer funds
- Pay bills
- Apply for loans or mortgages
- View and download eStatements
- Order cheques
Federal Holiday Schedule for 2022 & 2023
These are the federal holidays of which the Federal Reserve Bank is closed.
Tangerine Bank and other financial institutes are closed on the same holidays.
| Holiday | 2022 | 2023 |
|---|---|---|
| New Year's Day | December 31 | January 2 |
| Martin Luther King Day | January 17 | January 16 |
| Presidents Day | February 21 | February 20 |
| Memorial Day | May 30 | May 29 |
| Juneteenth Independence Day | June 20 | June 19 |
| Independence Day | July 4 | July 4 |
| Labor Day | September 5 | September 4 |
| Columbus Day | October 10 | October 9 |
| Veterans Day | November 11 | November 10 |
| Thanksgiving Day | November 24 | November 23 |
| Christmas Day | December 26 | December 25 |
cannot access my account-i would like to know the balance owing/credit card transfer to my bank for cash advance.
After scrolling down the above list of comments/complaints cannot agree more, feel totally let down regarding the service and attitude and operation of the operation &condeaending attitude of the staff at tangerine. Please do not forget that there are hungry other providers arounda
Thank you for the previous comments. I am having the same problem and thought it was my fault.. It was so simple with ING.
When I finally get in I will be closing my accounts.
Can’t get into my account what’s up login gets me a blank page
Why does the company not resolve these issues promptly?
SENT FROM MY HUAWEI EMAIL Craigslist
Why does the company not resolve these issues promptly?
SENT FROM MY HUAWEI EMAIL Craigslist
I am having the same problem with signing in. It use to be so easy, what have you done??!
I am very disgusted with ING.
I very seldom am able to check my status as it is so much trouble signing in.
I have tried and tried and can not find out anything since change
Have been trying to close my account with Tangerine, they tell me it’s closed but I can still log in to my account but unable to move the funds that are in there.
I see I am not the only one who cannot figure out how to log in. How do I do it?
i agree. I go round and round trying to find somewhere to actually log in. Just look at how other banks do it.
I am finding it difficult to transfer a specific amount of money. Seems I have to transfer the whole amount in my account or nothing! What’s going on? It used to be so simple!
What the hell happened? I just need to log in to my account. This is just stupid.
What the hell have you done to the simple on line banking system you had.
I couldn’t put in any of my information and can’t get into my account.
This is terrible.
Probably the worst log in procedure of any bank I have used. I can not recommend tangerine to anyone. Requested call back and still on hold ten minutes later … still waiting …
lol Paul, I feel your pain
I cannot log in, they do not answer their phone, I am so done with tangerine
Lots of dissatisfaction. Looking at other banks.ksfair@hotmail.com
Why don’t you send us an email about these changes you have made and telus how to get signed in again. how can we make payments if we can’t sign in . and if we do get signed in the payments have not gone through and then i get a message concerning that but no help in getting signed back in. have been waiting on line forever and when I get a call back it gets disconnected and not my end as i have no troubles with other calls.
why the big change in log in procedure ?……………very very difficult to log in and to move money.
Why has it become so difficult to log in and when I finally got in there was no way to transfer money into my TFSA
I have been trying to transfer money from Tangerine to an outside account and in spite of following the dozens of steps as instructed, I still got nowhere. I deal with three other banks and Tangerine is the most frustrating, by far!
I began as a client of ING and continued with Tangerine. I can log in etc. but need to speak to person on the phone about a mistake on my birthday. I have tried to call but need special numbers to get phone access. I don’t have those numbers and don’ t recall ever having any. Help!!!
Why is it sooooo hard to get to Tangerine? Never had this problem with ING. Help
i HAVE THE SAME PROBLEM , TOO MANY “TANGERINE ADDS” LEADING NO WHERE ??
GET US BACK TO THE GOOD OLD DAYS
SATISFIED CLIENT
I have just spent an hour trying to login–I am a client and can’t get in
I am finding it very difficult to log in to my account . Spent days being referred to all the advertising. Have finally transferred money today and seriously considering closing my account.