Zag Bank Online Banking Login

Zag Bank is federally regulated virtual bank established in 2003 as Bank West by Desjardins Group. The customer deposits are insured by Canada Deposit Insurance Corporation. It provides insurance brokerage, banking services and financial products through online banking platform. The bank is headquartered in High River, Alberta, Canada.

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Zag Bank online banking service is designed to serve as a virtual branch accessible by the customers at anytime, anywhere. This service is free, reliable and convenient. Any customer with an active bank account in Zag Bank is suitable to join the online banking community. Consider the steps below on how to enroll, login and reset forgotten password.


Online banking users at Zag Bank can access their online banking accounts through the following steps:

Step 1 – Open this link to access the bank website

Step 2 – In homepage, kindly click Login link

Step 3 – Enter your User ID and Password then click Login (NB: You can choose the service you want to access at Take me to)

After verification of your login credentials, you will be able to access online banking service.


If you are not able to recall your online banking password, please follow the steps below to reset it:

Step 1 – In login page, click Forgot your password link

Step 2 – Enter your User ID and date of birth then click Next

If your details are correct, you will be prompted to answer some security questions and thereafter set a new password.


Any customer of Zag Bank can follow the steps below to enroll in online banking service:

Step 1 – In the login page, kindly click the Sign Up link

Step 2 – Review the Terms and Conditions specific to Electronic Services then click Complete Sign up Now.

Step 3 – Enter the sign up details you received after you opened your account then click Continue

After your existing details are validated, you will be allowed to set up your online banking profile.


Personal online banking users at Zag Bank are able to access the following services:

  • Access and manage their accounts
  • Transfer funds between linked accounts
  • Set up account alerts
  • Schedule payments or transfers
  • Pay bills online

Federal Holiday Schedule for 2023 & 2024

These are the federal holidays of which the Federal Reserve Bank is closed.
Zag Bank and other financial institutes are closed on the same holidays.

Holiday 2023 2024
New Year's Day January 2 January 1
Martin Luther King Day January 16 January 15
Presidents Day February 20 February 19
Memorial Day May 29 May 27
Juneteenth Independence Day June 19 June 19
Independence Day July 4 July 4
Labor Day September 4 September 2
Columbus Day October 9 October 14
Veterans Day November 10 November 11
Thanksgiving Day November 23 November 28
Christmas Day December 25 December 25

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