Consumers Energy is a public company and was founded in the year 1886. The headquarters of the company is located in Jackson, Michigan and has approximately ten thousand employees. Consumers Energy Company provides more than six million customers with natural gas and electricity to their homes and businesses. Consumers Energy is a subsidiary of CMS Energy, the parent organization.
- Website: https://www.consumersenergy.com
- Mobile App: Not Available
- Telephone Number: (800) 477-5050
- Headquartered In: Michigan
- Founded: 1886 (139 years ago)
- Company's Rating:
Consumers Energy is committed to providing safe, reliable and affordable energy to the people living in Michigan. The company owns thirteen facilities of hydroelectric that were built between 1906 and 1935. The hydroelectric facilities have a capacity to produce one hundred and thirty megawatts and can support approximately seventy thousand people. The company has an annual quantity of three hundred and seventy-three billion cubic feet and serves over one million customers. Consumers Energy does not produce natural gas but rather they first purchase the gas and then sell.
Consumer Energy Company is leading the way in renewable energy. The company offers both solar and wind energy to homes and businesses. Consumers Energy embraces innovative power plants to keep costs lower when the electricity demands are high. The online platform of the company provides tips on how to save energy, latest news about the company, safety tips, payment options and much more. Customers can also sign up to get outrage alerts as well as restoration alerts.
HOW TO LOGIN
Step 1 – Click here to open the website in a new window and then click “LOG IN” button on the right side of the screen.
Step 2 – Enter your User ID, enter your password and then click “LOG IN” button.
You should be able to access your account if your details are entered correctly. Click on “Remember Me” box if you’re using your personal computer. If you’re using a public computer avoid clicking on “Remember Me” box. The reason for this is to prevent other people from accessing your account.
RESET/FORGOTTEN PASSWORD
Step 1 – In case you forget your user ID, click ‘Forgot User ID” on the right side of the screen.
Step 2 – Enter the email address you registered with in the email field and then click on ”CONTINUE” button.
You should receive a message with your User ID in your email address.
Forgot Password
Step 1 – In case you forget your password, click “Forgot Password” button.
Step 2 – Enter your email address in the email field and then click “Continue” button on the bottom of the screen.
Make sure you use the email address you used when creating Consumers Energy account. A message with instructions on how to reset your password will be sent to your email address.
HOW TO PAY BILL
Step 1 – Click “$ PAY BILL” located on the right side of the screen.
There are several payment options customers can choose from when paying bills. You can pay by text, pay by phone, pay online or pay by mail. You can also visit authorized agents and offices to pay your bill. You can also pay as a guest whereby you pay your bill without logging into your account.