CPL Retail Energy Company was founded in the year 2001 and its headquarters is based in Houston, Texas. It is a subsidiary of Direct Energy and supplies retail energy to businesses and families in South Texas. The company has employed more than two thousand people who serve electricity customers. CPL Retail Energy is the largest homes services provider in North America. The CPL team leads the way in water heaters, heating and cooling, electrical work, plumbing, maintenance and protection plans.
- Website: https://www.cplretailenergy.com
- Mobile App: Android | iPhone
- Telephone Number: +1 855-365-7264
- Headquartered In: Texas
- Founded: 2001 (24 years ago)
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Company's Rating:
(4 votes, average: 2.50 out of 5)
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CPL Retail Energy has maintained a strong connection with the people they serve. The employees of the company are committed to providing safe, economical and reliable electric utility services to ensure that the communities in South Texas thrive. The company participates in a number of programs that benefit the communities they operate in. It has also sponsored a variety of events and celebrations as well as teams and festivals. Sponsorship programs have helped communities to be prosperous and a place to gather up family and friends. CPL Retail Energy Customer support is excellent since they respond to questions within a short time by phone or online. The company is committed to providing high-quality communication and support electricity customers in Texas.
CPL Retail Energy mobile app is available for download from Google Play and App store. The mobile app helps you manage your CPL Retail Energy account from a tablet or smartphone anytime and anywhere. The app allows you to monitor your energy usage, get notifications, refer your friends, pay your bill, update account settings, locating a home services technician and much more. CPL Retail Energy offers $25 electricity bill credit whenever you refer your friends to CPL. In addition, each friend you referred will also get a bill credit.
HOW TO LOGIN
Step 1 – Click here to open the website in a new window and then click on “CUSTOMER LOGIN” on the right side of the screen.
Step 2 – Enter both your username and your password in the login fields and then click “Continue” button.
You should be able to access your CPL Retail Energy account if your login details are entered correctly in the login fields.
RESET/FORGOTTEN PASSWORD
Step 1 – In case you forget your username, click “Forgot Username” button.
Step 2 – Enter your email address in the box and then click on “SUBMIT” button.
If you have a problem getting your username, you can call CPL Retail Energy with your phone to get your username.
Forgot password
Step 1 – In case you forget your password, click “Forgot Password” button.
Step 2 – Enter your email address that you used when creating CPL Retail Energy account and then click on “SUBMIT” button.
If you have a problem resetting your password, you can call CPL Retail Energy and they will provide a temporary password to you.
HOW TO PAY BILL
Step 1 – Scroll down and click on “Pay bill” button.
Step 2 – Enter your payment number, your last name, service zip code and then click on “Continue” button to pay your electricity bill.
CPL Retail Energy online platform also allows customers to make a prepaid payments.
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