AEP located in Ohio was founded in 1906 with the aim of supporting businesses, building strong communities and supporting the state of employees. It was designed to help employees become productive and dealing with life challenges. AEP Ohio Company serves more than one million customers and supports more than nine hundred communities. The headquarters of AEP Ohio is located in Gahanna and has offices in Columbus. AEP Ohio comprises of the Ohio Power Company and the Columbus Southern Power Company. The company offers electric utility to bring comfort to customers.
- Website: https://www.aepohio.com
- Mobile App: Android | iPhone
- Telephone Number: 1-800-672-2231
- Founded: 1906 (119 years ago)
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Company's Rating:
(4 votes, average: 3.50 out of 5)
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AEP Ohio has powered many homes and committed to deliver solutions. The company is utilizing technology to improve ways of communicating with customers as well as the way they bring electricity to homes.
AEP Ohio has a mobile app available on Google Play and App Store. The app helps customers to see the real-time data about their energy usage in homes. The app is called “It’s Your Power” and it synchronizes the smartphones of customers with their smart electric meter. You can use the app to set the energy target and tracking the progress of your home’s energy usage.
HOW TO LOG IN
Step 1 – Click here to open the website in a new window and then click on the “login” button on the top of the screen.
Step 2 – Then type your user ID and your password on the login fields.
Step 3 – click on the “login” button on the bottom.
You can click on the “Remember User ID” button if you are using your personal computer. Avoid clicking “Remember User ID” button if you are using any public computer. This helps prevent other people from accessing your AEP Ohio Online account.
RESET/FORGOTTEN PASSWORD
Step 1 – In case you forget either your User ID or password, click on the “Forgot User ID / Password” button.
Step 2 – You will be directed to the retrieve login information website. If you have forgotten your user ID, click on the “I forgot my User ID” button on the center of the screen.
Step 3 – type your email address and click on “Submit” button to retrieve your User ID by email.
Reset your password
Step 4 – if you have forgotten your password, click on “I forgot my password” button on the center of the screen.
Step 5 – type your User ID and then click next.
Your User ID will be searched on the website and an email with instructions will be sent to your inbox for verification. You will also follow the instructions given to reset your password.
HOW TO PAY BILL
Step 1 – Click on “Pay Your Bill” button on the left side of the screen to open the bills and payment website.
Step 2 – Select the online payment options that you prefer on the right side of the screen.
You may also use In-person payment options if interested by clicking on the “Find a Payment Location” button. There are more payment options that you can use as well as comparing the payment options. The website also allows customers to view their bills including other important functions useful to users.
