AEP Southwestern Electric Power Company serves more than five hundred thousand customers in three states: Texas, Arkansas and Louisiana. The company has provided electric services to support businesses and communities. Its headquarters are situated in Shreveport and the company is regulated by the American Electric Power. Southwestern Electric Power Company has provided customers utility services for more than one hundred years and still committed to providing electricity services at affordable prices.
- Website: https://www.swepco.com
- Mobile App: Not Available
- Telephone Number: 1-888-216-3523
- Company's Rating:
Southwestern Electric Power Company has established a partnership with Energy Star in order to promote energy efficiency. The company is committed to providing electric solutions and has also embraced technology to improve the way the bring electricity to customers as well as the way they communicate with them.
The company offers a platform whereby customers can pay bills online, know their energy usage, rates and tariffs. Customers can also know when the power goes out through text alerts or email and they can also report outages and problems to the company’s offices online. The company has provided saving tips and tools and how to calculate energy consumption for their customers. They also provide safety tips to prevent fire accidents.
HOW TO LOGIN
Step 1 – Click here to open the website in a new window and you will see the “Log In” button on the top of your screen.
Step 2 – Type your User ID and your password correctly in the login fields.
Step 3 – Click “Login” button below to view your account.
You can click on the “Remember User ID” button if you are using your personal computer. Avoid clicking “Remember User ID” button if you are using any public computer. This helps prevent other people from accessing your AEP Southwestern Electric Power Online account.
Step 1 – If you either forget your user ID, click on “Forgot User ID” button.
Step 2 – Click on “I forgot my User ID” button if you do not remember your User ID.
STEP 3 – Type your email address correctly and click on “Submit” button to retrieve your User ID by email.
Reset your password
Step 2 – In case you have forgotten your password, click on “I forgot my password” button on the center of the screen.
Step 3 – Type your User ID and then click next.
Your User ID will be searched on the website and an email with instructions will be sent for verification. You will also follow the instructions given to reset your password.
HOW TO PAY BILL
Step 1 – Click on “Pay Your Bill” button on the left side of the screen to open the bills and payment website.
Step 2 – Select the “Online payment options” that you prefer on the right side of the screen.
You may also use In-person payment options if interested by clicking on the “Find a Payment Location” button.There are more payment options that you can use as well as comparing the payment options. The website also allows customers to view their bills including other important functions useful to users.