Citizens Bank Online Banking Login

Citizens Bank (Headquartered in Providence, Rhode Island) founded in 1828 is probably one of the largest and oldest financial firms in the US.

The bank provides commercial and retail banking services and products to everyone including institutions, large corporations, companies, small businesses and individuals.

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Citizens Bank is well known for their easy to reach availability through their 24/7 customer service, advanced online banking system, high quality mobile apps and more than 1,200 branches and 3,200 ATMs in 11 different stats. In the page below we show you step by step instructions to help you login into your online banking account.


As a Citizens Bank customer, you can log into your account at any time. To log into your account, follow the steps below:

Step 1– Open your web browser and go to

Step 2– Click on the one Login tab as shown bellow:

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Step 3– Enter your Online User ID and click Login button:

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Step 4– Enter your answer on security question and click Next:

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Step 5– On the next page enter your Password and you will be directed to the dashboard of your Online Banking Account.


If you forgot your password or just want to reset your password, proceed as follows:

Step 1– At the homepage, click on the link as shown bellow:

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Step 2-  Select I Forgot My Password and click Next:

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Step 3-  Enter your User ID, last 4 digits of your Social Security Number or Tax Identification Number, enter ATM Card Number (16 digits) and your ATM Card PIN (4-6 digits), then click Next:

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Citizens Bank will provide you with the new Password via email.

Note: If you forget your User ID, it`s a similar process, just go back to Step 2 and select I forgot my Online User ID.


It’s easy to enroll in Citizens Bank Online at any time as long as you have the Banking account. To enroll for an online banking account follow these simple steps:

Step 1- Click on the Enroll Now, inside the login area:

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Step 2-  Enter your last 4 digits of your Social Security Number or Tax Identification Number, Account Number, enter ATM Card Number (16 digits) and your ATM Card PIN (4-6 digits), then click Next:

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You will be guided thru Citizens Bank online enrollment process, entering your personal and account details. After you verify your identity, you will receive your Online User ID.

If you need more assistance call Citizens Bank at 800-656-6561 or visit one of their branches.


You may use Internet Banking virtually anytime, day or night, 7 days a week. Once you enroll, you can do the following from your account:

  • Transfer funds between accounts.
  • Review account history and current transactions.
  • View images of cleared checks.
  • Request copies of statements.
  • Pay bills.
  • Place stop payments.
  • Send customer service requests via secured email.
  • Access your checking, savings and loan account statements online.
  • And more!

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Federal Holiday Schedule for 2023 & 2024

These are the federal holidays of which the Federal Reserve Bank is closed.
Citizens Bank and other financial institutes are closed on the same holidays.

Holiday 2023 2024
New Year's Day January 2 January 1
Martin Luther King Day January 16 January 15
Presidents Day February 20 February 19
Memorial Day May 29 May 27
Juneteenth Independence Day June 19 June 19
Independence Day July 4 July 4
Labor Day September 4 September 2
Columbus Day October 9 October 14
Veterans Day November 10 November 11
Thanksgiving Day November 23 November 28
Christmas Day December 25 December 25

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