Five Star Bank Online Banking Login

Five Star Bank is a community-based bank with over 200 years providing community banking service. The enterprise has a network of more than 50 offices and more than 60 ATMs in Western and Central New York State.

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Five Star Bank Online Banking enable you access your bank account wherever you are, whenever you want. This guide will show you how to login, reset your password, enroll and services you get using Five Star Bank’s online banking.


To access Five Star Bank online banking service, the system requires an existing online account. The guide here shows you how to sign in through your PC:

To begin, type in or click this link, in your browser, to view the bank’s website.

Step 1- In the bank’s website, enter your User ID in the field shown below and click Sign in button


Step 2- Fill in your password in the shown field, then click Submit


Once authorized, you can carry on with your online banking activities.


Having problems recalling your password? This guide is meant for you.

Step 1- Follow the first step in the login section above

Step 2- Click the ‘Forgot Your Password?’ link shown below


Step 3- Type in your NetExpress Teller ID (User ID), 


A Self-Reset email will be send to you. Change your password, then login to your account.


To register, Five Star Bank’s online system requires have an account with the institution and you fill in your Social Security number (SSN) or Tax Identification number (TIN). These are the to follow when enrolling:

Step 1- In the bank’s homepage, click the Enroll Now button shown below


Step 2- Accept the NetTeller Federal E-Sign Disclosure (Consumer) by clicking the I Agree button shown below


Step 3- Fill in your Social Security number (SSN) or Tax Identification number (TIN), your account number and email in the fields shown below, then click Continue.


You will be directed through the remaining process. After processing your NetTeller application, you will get confirmation email with a link which the bank will use in verifying your identity.


As an holder of online account at Five Star Bank, you can:

  • Transfer money between accounts
  • See past statements
  • Pay bills online
  • See cleared checks and deposits

Video Instructions

Federal Holiday Schedule for 2023 & 2024

These are the federal holidays of which the Federal Reserve Bank is closed.
Five Star Bank and other financial institutes are closed on the same holidays.

Holiday 2023 2024
New Year's Day January 2 January 1
Martin Luther King Day January 16 January 15
Presidents Day February 20 February 19
Memorial Day May 29 May 27
Juneteenth Independence Day June 19 June 19
Independence Day July 4 July 4
Labor Day September 4 September 2
Columbus Day October 9 October 14
Veterans Day November 10 November 11
Thanksgiving Day November 23 November 28
Christmas Day December 25 December 25

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