Five Star Bank Online Banking Login

Five Star Bank is a community-based bank with over 200 years providing community banking service. The enterprise has a network of more than 50 offices and more than 60 ATMs in Western and Central New York State.

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Five Star Bank Online Banking enable you access your bank account wherever you are, whenever you want. This guide will show you how to login, reset your password, enroll and services you get using Five Star Bank’s online banking.

HOW TO LOG IN

To access Five Star Bank online banking service, the system requires an existing online account. The guide here shows you how to sign in through your PC:

To begin, type in or click https://www.five-starbank.com/ this link, in your browser, to view the bank’s website.

Step 1- In the bank’s website, enter your User ID in the field shown below and click Sign in button

login

Step 2- Fill in your password in the shown field, then click Submit

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Once authorized, you can carry on with your online banking activities.

FORGOTTEN PASSWORD / LOGIN ID?

Having problems recalling your password? This guide is meant for you.

Step 1- Follow the first step in the login section above

Step 2- Click the ‘Forgot Your Password?’ link shown below

pswd



Step 3- Type in your NetExpress Teller ID (User ID), 

pswd2

A Self-Reset email will be send to you. Change your password, then login to your account.

HOW TO ENROLL

To register, Five Star Bank’s online system requires have an account with the institution and you fill in your Social Security number (SSN) or Tax Identification number (TIN). These are the to follow when enrolling:



Step 1- In the bank’s homepage, click the Enroll Now button shown below

enroll

Step 2- Accept the NetTeller Federal E-Sign Disclosure (Consumer) by clicking the I Agree button shown below

Enroll2

Step 3- Fill in your Social Security number (SSN) or Tax Identification number (TIN), your account number and email in the fields shown below, then click Continue.

enroll3

You will be directed through the remaining process. After processing your NetTeller application, you will get confirmation email with a link which the bank will use in verifying your identity.

MANAGE FIVE STAR BANK ONLINE ACCOUNT

As an holder of online account at Five Star Bank, you can:

  • Transfer money between accounts
  • See past statements
  • Pay bills online
  • See cleared checks and deposits

Video Instructions

Federal Holiday Schedule for 2025 & 2026

These are the federal holidays of which the Federal Reserve Bank is closed.
Five Star Bank and other financial institutes are closed on the same holidays.

Holiday 2025 2026
New Year's Day January 2 January 1
Martin Luther King Day January 20 January 19
Presidents Day February 17 February 16
Memorial Day May 26 May 25
Juneteenth Independence Day June 19 June 19
Independence Day July 4 July 3
Labor Day September 1 September 7
Columbus Day October 13 October 12
Veterans Day November 11 November 11
Thanksgiving Day November 27 November 26
Christmas Day December 25 December 25

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