Guidewell Financial Solutions is a non-profit firm that offers financial counseling services to people struggling to secure their credit. The firm has been operating since 1966 and so far has helped thousands of people to solve their financial challenges. Guidewell Financial Solutions is a fully accredited credit counseling firm and has an A+ Better Business Bureau rating. The firm is funded by communities, creditors, businesses, and civic organizations. This is the reason why the firm does not charge clients large fees. The firm does not settle debts, lend money and is not a collection agency. The services offered by the Guidewell Financial Solutions are available nationwide by telephone, online and in-person at the branch locations in Delaware and Maryland.
- Website: https://www.guidewellfs.org
- Mobile App: Not Available
- Telephone Number: 1-800-642-2227
- Headquartered In: Maryland
- Founded: 1966 (58 years ago)
- Company's Rating:
Services offered by Guidewell Financial Solutions are completely confidential and include credit counseling, bankruptcy, housing counseling, education, financial coaching, student loan counseling. The credit counselors of the firm are certified and well-trained to assist clients to take control of their finances. The counselors set up a budget and smart financial decisions for clients to ensure they get out of debts faster. The firm is certified to counsel clients on debt resolution options like bankruptcy and debt management plans. Guidewell’s website has a lot of useful information that keeps customers informed on the latest news about the firm. You will find e-learning courses, financial tools, resources, etc. on the site.
HOW TO LOGIN
Step 1 – Click here to open the website in a new tab and click “bankruptcy” link located on top of the screen.
Step 2 – Click “returning bankruptcy client login” located on the left side of the screen.
Step 3 – Enter your user ID, your password, accept the terms and conditions by ticking the checkbox and then click “login”.
You should have entered the program if the details entered in the login boxes were correct. Note that you will also find the login fields for the spouse.
HOW TO RESET/FORGOTTEN PASSWORD
Step 1 – If you cannot remember either your user id or password, click “I forgot my user id or password” link.
Step 2 – Enter the email address that is associated with your Guidewell online account and then click “submit”.
An email will your user id and password will be sent to the email address you provided within one hour after clicking the “submit” button. If you are having troubles retrieving your credentials, contact ACCE acce@acce-online.com and remember to include your full name.
HOW TO PAY YOUR BILL
Step 1 – Click “payment options” located at the top of the screen if you are a debt management plan client.
Step 2 – Press “click here” to make a payment online.
Step 3 – Click “pay as a guest” to make a payment without registration.
Step 4 – Enter your client ID and pin and then click “continue”. Note that payments done before 7:30 pm ET are processed the same day.
Alternatively, you can sign in to your online account and then make a payment online. Guidewell Financial Solutions also accepts payments by money orders, certified checks and cashier’s check.