First Citizens Bank Headquarters Information

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First Citizen’s Bank is a Bank in Raleigh, North Carolina that is operated by First Citizens Bancshares. The latter is a bank holding company.

The bank operates in D.C. and 18 states that are mostly to the south east of the United States. These states are:

  1. North Carolina
  2. New Mexico
  3. Oregon
  4. South Carolina
  5. Tennessee
  6. Virginia
  7. Texas
  8. Pennsylvania
  9. Maryland
  10. California
  11. Arizona
  12. Colorado
  13. Florida
  14. Washington
  15. Georgia
  16. Missouri
  17. Minnesota
  18. West Virginia

First Citizens Bank has 571 branches and by 2010, it was employing more than 4400 people.

Once the merger that was announced in 2014 has been completed, the bank will have 575 branches, $30.7 billion worth of assets, $26.1 billion in deposits and loans worth $18 billion. This will make the bank the sixth largest in the Southeast.

A Brief History of First Citizen’s Bank

This bank was established back in 1898. At that time, it only had once office Johnston County and was known as the Bank of Smithfield. The bank is the largest family-controlled bank in the U.S.

The bank has grown over the years as a result of mergers and acquisitions. Some of the banks that they’ve merged with or acquired over the years include:

  • First Citizens Bank of South Carolina
  • IronStone Bank
  • United Western Bank, Denver, Colorado
  • Colorado Capital Bank, Castle Rock, Colorado
  • 1st Financial Corp
  • North Milwaukee State Bank of Milwaukee
  • Coridia Bancorp Inc. of Midlothian, Virginia

Many of the banks acquired by First Citizens were failing or failed institutions that still had significant assets in their books.

First Citizens Bank Headquarters

First Citizens Bank corporate offices are located at 239 Fayetteville St. in Raleigh, NC.

Services Provided by First Citizens Bank

First Citizen Bank offers its services to two distinct client groups; individual customers and businesses. The bank also has a wealth management division which helps people to protect their financial assets.

To individual customers, First Citizens Bank has financial products and services in:

  • Banking
  • Loans and credit
  • Insurance
  • Investments and retirement

The bank’s banking products include checking and savings accounts, certificates of deposit, credit and debit cards and digital banking services.

Under loans and credit, consumers can get credit cards, mortgages, auto loans, refinancing services and home equity loans.



The banks insurance products include home insurance, auto insurance and even umbrella policies.

You can also get IRAs and retirement accounts from the bank. For people with children, the bank also offers plans that help you to save for their education in the future.

Business Level Clients

First Citizens Bank has many products that will appeal to business owners whether large or small. The bank has banking products that you can choose from depending on the size of your business such as:

  • Business checking accounts
  • Business credit and debit cards
  • Merchant services etc.
  • Payment acceptance

They have credit and financing options that are uniquely suited to clients at this level such as equipment leasing and financing and business lines of credit. The bank’s online platform enables customers to access many of these services online.



 

First Citizens Bank Headquarters Address

239 Fayetteville St. in Raleigh, NC

First Citizens Bank headquarters address

5 reviews

  1. GMC FINANCIAL

    Horrible customer service

    They don’t answer the phone and when they do they can’t answer basic questions.

    Reply ↓
  2. Anonymous

    Worst Bank

    Dishonest Bank. This bank puts holds on checks that are from one First Citizens account to another First Citizens Account . They also deduct pending debits from the account before crediting deposits made earlier than the pending payment, therefore sometimes resulting in making the account overdrawn. This bank then starts charging overdraft fees based on the pending debit throwing the account into being in the negative. Pending : Awaiting decision or settlement, until something happens or takes place. There are class action lawsuits against banks that use tactics like First Citizens to obtain fees. I am checking to see if this bank is listed as on of the deceptive banks listed in that case.

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  3. E c

    disgusted with this bank

    been a customer of this bank for years my cashiers check from another bank never wrote one bank check to this bank or any of the bank they will not cash my cashiers check from another federal bank I will not do business again I will move my business to another bank. I give you guys a -0 for customer care and services.

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  4. David Scott Lawrence

    Poor Customer Service and Poor Loan Payment Tracking!!!

    I will NEVER take out a loan with First Citizens Bank again. They lost payments, and when my wife called in about it, they stated they did not have the payment, and the next day the payment cleared. The bank also sent two letters two days apart, stating the account was delinquent, and the other was a right to cure letter. This financial institution has no idea how to provide quality customer service, and I will NEVER put any money in this bank or take out a loan again. I will go to the bank I have used for the past 40 years. No more car dealership banks! I despise liars and businesses that employ people who do not tell the truth.

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  5. Lorna Oglesby

    Fraud Claim Denied

    My father, Mr. Marcell Oglesby has been a loyal customer since 1965 in Central SC. My dad’s company, Oglesby Brother’s Construction was also a major customer. My father is now elderly at 83 and has lost his sight.
    It’s unfortunate but my only sibling, his daughter April Oglesby has taken advantage of his physical condition and stole his First Citizens debit card and PIN number and went on a drug infested spree and compromised his checking account and the following other creditors: Lowe’s Home Improvement, Capital One Walmart, Capital One Quick Silver, Dillard’s American Express, Tractor Supply, JCPenney Master Card
    She does not reside at his address but she did come here with the intent of helping care for him. And while doing so and unbeknownst to he or I, she stole these cards, used them and put them back in his wallet.
    It has been the worst possible situation but I filed a police report with the Pickens County Sheriff’s department (Detective Brian Byers).
    In addition I’ve had to submit fraud claims due to her stealing his credit and bank cards, and used them without his authorization or knowledge.
    All creditors listed above are approving the fraud claims, except First Citizens. Their denial states that since she had the PIN number that it is a domestic issue. This is an unacceptable response since she acquired this card and the others without his knowledge or authorization. And that my father is blind and can’t see what is or is not. Fact- a long time customer even through the acquisitions, he has been loyal. Make this terrible wrong right by my father Mr. Marcell Oglesby.

    Reply ↓

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