SunTrust Bank Online Banking Login

SunTrust Bank began operations in 1985, although its parent company was established in Atlanta in 1891. The bank has branches across Southern states, including Alabama, Arkansas, District Of Columbia, Florida, Georgia, Maryland, Mississippi, North Carolina, South Carolina, Tennessee, Virginia and West Virginia.

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If you find managing finances and paying bills a chore, SunTrust Bank Online Banking provides you a better way of banking provided you have a computer connected to the internet. This guide will take you through the steps its customer follow to login, recover online banking credentials and enroll for an online account.


For you to access SunTrust Bank online account, the system demands valid login credentials. Here are the steps to login:

Step 1-  In the PC browser, click or enter

Step 2- In the homepage, enter your User ID  and Password in the Sign On section, then click Sign On


After your credentials are validated, the system will grant you access to your online account


If you can’t recall your login credentials, please follow these steps to recover them:

Recovering Username

Step 1- In the homepage, click the ‘Forgot User ID/Password?’ link


Step 2- Choose I forgot my User ID, then click Next


Step 3- Choose how want to verify your identity, then click Request User ID


The online banking system will prompt you through the remaining steps of recovering your User ID

Resetting Password

Step 1- In the homepage, click the ‘Forgot User ID/Password?’ link


Step 2- Choose ‘I forgot my Password’, then click Next


Step 3- Please enter your User ID and email address, then click Reset Password


The system after validating your information will allow you to proceed and reset your password


If you have account in SunTrust Bank, please follow these steps to enroll for your online account

Step 1- In the homepage, click the Sign Up Now link in the Sign On section


Step 2- Choose the Account type you want to enroll in, then click Begin Enrollment button


The online system will take you through the remaining steps of enrollment


Online Banking services available at SunTrust Bank enable its customers:

  • Pay bills online
  • Transfer money between accounts
  • Set up alerts
  • Pay virtually anyone
  • Access electronic statements

Video Instructions

Holiday Schedule for 2020 & 2021

These are the federal holidays of which the Federal Reserve Bank is closed.
SunTrust Bank and other financial institutes are closed on the same holidays.

Holiday 2020 2021
New Year's Day January 1 January 1
Martin Luther King Day January 20 January 18
Presidents Day February 17 February 15
Memorial Day May 25 May 31
Independence Day July 4 July 4
Labor Day September 7 September 6
Columbus Day October 12 October 11
Veterans Day November 11 November 11
Thanksgiving Day November 26 November 25
Christmas Day December 25 December 25


  1. Дарья

    Hello, I want to ask you a question, did you transfer $ 950000 to Russia In the name of Daria Dmitrievna Nurumova?

  2. Tommy Smith

    I think it’s a damn shame that this bank lock people out of their account. I’m going through the same thing I’m in the Philippines and can’t pay my bills. What kind of idiots are we dealing with. This bank has gone to being one of the best to one of the worse. There credit card are worse than dealing with the bank.

  3. howard joseph 209 janet ave interlacen fl. 32138

    you have locked me out of my account i am over seas in the Philippines until march 13 could not access my account because of my email address could not be verified here in the Philippines i have a different email for international travel instead of try

  4. wonetta m. cooper

    please help, i have done everything you ask of me and it didnt work, finally after another call and asking for you to unlock my account you told me it was done, well i am still getting request denighaled. please let me into my account


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