Citizens Trust Bank has developed financial relationships since 1921 and remains committed to offering personalized service as well as financial solutions that meet the increasing needs of the entire community. The bank serves Atlanta, Columbus, Georgia; Birmingham and Eutaw, Alabama. The bank is based in Atlanta, Georgia.
- Branch / ATM Locator
- Website: https://ctbconnect.com/
- Routing Number: 061010220
- Swift Code: Not Available
- Mobile App: Android | iPhone
- Telephone Number: 678-406-4000
- Headquartered In: Georgia
- Founded: 1921 (103 years ago)
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Bank's Rating:
(6 votes, average: 3.50 out of 5)
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Online banking is one of the biggest ways Citizens Trust Bank customers manage their account(s). As an online banking user, you can use the bank’s online banking service to its full capacity. The following guide will help personal account holders access and enjoy the convenience of online banking service.
HOW TO LOG IN
Only account holders and subscribed online banking users can access this service. To login, follow these steps:
Step 1- In the your browser, open this link https://ctbconnect.com/ to access Citizens Trust Bank website
Step 2- In the homepage, enter your Username in the shown field, then click Sign In in the Online Banking section at top right corner
Step 3- Please enter your password in the highlighted field, then click Submit
The system will grant you access after approving your login details.
FORGOTTEN PASSWORD/LOG ID
Online users in Citizens Trust Bank can easily reset their forgotten online password through the following steps:
Step 1- In the homepage, click the Forgot Password link in the Online Banking section
Step 2- Please enter your Access ID, Last 4 Digits of Tax ID Number and your Email Address, then click Submit
You will receive password via your email.
HOW TO ENROLL
Only account holders in Citizens Trust Bank can enroll for the online banking service. If you need to enroll, follow these steps:
Step 1- In the homepage, click the Enroll link shown below to initiate the enrollment process
Step 2- Please provide the requested details to establish your identity, then click Submit
The online system after establishing your identity, it will take you through the remaining enrollment steps.
MANAGE CITIZENS TRUST BANK ONLINE ACCOUNT
Take a look at the online services offered by Citizens Trust Bank:
- Manage Your Accounts
- Set Up Alerts
- Make Payments
- Transfer money between accounts
- Pay virtually anyone without writing a check
- Turn off paper statements
- Set up Mobile Banking
Federal Holiday Schedule for 2023 & 2024
These are the federal holidays of which the Federal Reserve Bank is closed.
Citizens Trust Bank and other financial institutes are closed on the same holidays.
| Holiday | 2023 | 2024 |
|---|---|---|
| New Year's Day | January 2 | January 1 |
| Martin Luther King Day | January 16 | January 15 |
| Presidents Day | February 20 | February 19 |
| Memorial Day | May 29 | May 27 |
| Juneteenth Independence Day | June 19 | June 19 |
| Independence Day | July 4 | July 4 |
| Labor Day | September 4 | September 2 |
| Columbus Day | October 9 | October 14 |
| Veterans Day | November 10 | November 11 |
| Thanksgiving Day | November 23 | November 28 |
| Christmas Day | December 25 | December 25 |
My name is kenzelin grant, I am a customer with this bank for a long time. since your up date I am unable to get my on line bank statement for the month of July 2020. I tried to log in unable to do so I call 678 406 4000 no answer, I call 888-214-3099 I was asked for my access code, I did not have an access code. Please help me as i need my bank statement. account number 010412898
Email address kenzelin.grant@att.net. phone # 404-2129-2272
Please reply . thank you