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Citizens Trust Bank Online Banking Login

Citizens Trust Bank has developed financial relationships since 1921 and remains committed to offering personalized service as well as financial solutions that meet the increasing needs of the entire community. The bank serves Atlanta, Columbus, Georgia; Birmingham and Eutaw, Alabama. The bank is based in Atlanta, Georgia.

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Online banking is one of the biggest ways Citizens Trust Bank customers manage their account(s). As an online banking user, you can use the bank’s online banking service to its full capacity. The following guide will help personal account holders access and enjoy the convenience of online banking service.

HOW TO LOG IN

Only account holders and subscribed online banking users can access this service. To login, follow these steps:

Step 1- In the your browser, open this link https://ctbconnect.com/ to access  Citizens Trust Bank website

Step 2- In the homepage, enter your Username in the shown field, then click Sign In in the Online Banking section at top right corner

Step 3- Please enter your password in the highlighted field, then click Submit

The system will grant you access after approving your login details.

FORGOTTEN PASSWORD/LOG ID

Online users in Citizens Trust Bank can easily reset their forgotten online password through the following steps:

Step 1- In the homepage, click the Forgot Password link in the Online Banking section

Step 2- Please enter your Access ID, Last 4 Digits of Tax ID Number and your Email Address, then click Submit



You will receive password via your email.

HOW TO ENROLL

Only account holders in Citizens Trust Bank can enroll for the online banking service. If you need to enroll, follow these steps:

Step 1- In the homepage, click the Enroll link shown below to initiate the enrollment process



Step 2- Please provide the requested details to establish your identity, then click Submit

The online system after establishing your identity, it will take you through the remaining enrollment steps.

MANAGE CITIZENS TRUST BANK ONLINE ACCOUNT

Take a look at the online services offered by Citizens Trust Bank:

  • Manage Your Accounts
  • Set Up Alerts
  • Make Payments
  • Transfer money between accounts
  • Pay virtually anyone without writing a check
  • Turn off paper statements
  • Set up Mobile Banking

Holiday Schedule for 2019 & 2020

These are the federal holidays of which the Federal Reserve Bank is closed.
Citizens Trust Bank and other financial institutes are closed on the same holidays.

Holiday 2019 2020
New Year's Day January 1 January 1
Martin Luther King Day January 21 January 20
Presidents Day February 18 February 17
Memorial Day May 27 May 25
Independence Day July 4 July 4
Labor Day September 2 September 7
Columbus Day October 14 October 12
Veterans Day November 11 November 11
Thanksgiving Day November 28 November 26
Christmas Day December 25 December 25

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