Citizens Trust Bank Online Banking Login

Citizens Trust Bank has developed financial relationships since 1921 and remains committed to offering personalized service as well as financial solutions that meet the increasing needs of the entire community. The bank serves Atlanta, Columbus, Georgia; Birmingham and Eutaw, Alabama. The bank is based in Atlanta, Georgia.

Build your credit with Kikoff

Online banking is one of the biggest ways Citizens Trust Bank customers manage their account(s). As an online banking user, you can use the bank’s online banking service to its full capacity. The following guide will help personal account holders access and enjoy the convenience of online banking service.


Only account holders and subscribed online banking users can access this service. To login, follow these steps:

Step 1- In the your browser, open this link to access  Citizens Trust Bank website

Step 2- In the homepage, enter your Username in the shown field, then click Sign In in the Online Banking section at top right corner

Step 3- Please enter your password in the highlighted field, then click Submit

The system will grant you access after approving your login details.


Online users in Citizens Trust Bank can easily reset their forgotten online password through the following steps:

Step 1- In the homepage, click the Forgot Password link in the Online Banking section

Step 2- Please enter your Access ID, Last 4 Digits of Tax ID Number and your Email Address, then click Submit

You will receive password via your email.


Only account holders in Citizens Trust Bank can enroll for the online banking service. If you need to enroll, follow these steps:

Step 1- In the homepage, click the Enroll link shown below to initiate the enrollment process

Step 2- Please provide the requested details to establish your identity, then click Submit

The online system after establishing your identity, it will take you through the remaining enrollment steps.


Take a look at the online services offered by Citizens Trust Bank:

  • Manage Your Accounts
  • Set Up Alerts
  • Make Payments
  • Transfer money between accounts
  • Pay virtually anyone without writing a check
  • Turn off paper statements
  • Set up Mobile Banking

Federal Holiday Schedule for 2023 & 2024

These are the federal holidays of which the Federal Reserve Bank is closed.
Citizens Trust Bank and other financial institutes are closed on the same holidays.

Holiday 2023 2024
New Year's Day January 2 January 1
Martin Luther King Day January 16 January 15
Presidents Day February 20 February 19
Memorial Day May 29 May 27
Juneteenth Independence Day June 19 June 19
Independence Day July 4 July 4
Labor Day September 4 September 2
Columbus Day October 9 October 14
Veterans Day November 10 November 11
Thanksgiving Day November 23 November 28
Christmas Day December 25 December 25

1 comment

  1. Kenzelin Grant

    My name is kenzelin grant, I am a customer with this bank for a long time. since your up date I am unable to get my on line bank statement for the month of July 2020. I tried to log in unable to do so I call 678 406 4000 no answer, I call 888-214-3099 I was asked for my access code, I did not have an access code. Please help me as i need my bank statement. account number 010412898
    Email address phone # 404-2129-2272
    Please reply . thank you


Leave a Comment

Login Instructions for Other Banks (See all)