Citizens Trust Bank has developed financial relationships since 1921 and remains committed to offering personalized service as well as financial solutions that meet the increasing needs of the entire community. The bank serves Atlanta, Columbus, Georgia; Birmingham and Eutaw, Alabama. The bank is based in Atlanta, Georgia.
Online banking is one of the biggest ways Citizens Trust Bank customers manage their account(s). As an online banking user, you can use the bank’s online banking service to its full capacity. The following guide will help personal account holders access and enjoy the convenience of online banking service.
HOW TO LOG IN
Only account holders and subscribed online banking users can access this service. To login, follow these steps:
Step 1- In the your browser, open this link https://ctbconnect.com/ to access Citizens Trust Bank website
Step 2- In the homepage, enter your Username in the shown field, then click Sign In in the Online Banking section at top right corner
Step 3- Please enter your password in the highlighted field, then click Submit
The system will grant you access after approving your login details.
FORGOTTEN PASSWORD/LOG ID
Online users in Citizens Trust Bank can easily reset their forgotten online password through the following steps:
Step 1- In the homepage, click the Forgot Password link in the Online Banking section
Step 2- Please enter your Access ID, Last 4 Digits of Tax ID Number and your Email Address, then click Submit
You will receive password via your email.
HOW TO ENROLL
Only account holders in Citizens Trust Bank can enroll for the online banking service. If you need to enroll, follow these steps:
Step 1- In the homepage, click the Enroll link shown below to initiate the enrollment process
Step 2- Please provide the requested details to establish your identity, then click Submit
The online system after establishing your identity, it will take you through the remaining enrollment steps.
MANAGE CITIZENS TRUST BANK ONLINE ACCOUNT
Take a look at the online services offered by Citizens Trust Bank:
- Manage Your Accounts
- Set Up Alerts
- Make Payments
- Transfer money between accounts
- Pay virtually anyone without writing a check
- Turn off paper statements
- Set up Mobile Banking