City Bank Online Banking Login

City Bank is among the oldest privately-owned Commercial Banks in Bangladesh. The bank began operations in 1983. The bank  has total a of 120 branches which includes 99 online branches.

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Online Banking service from City Bank offers you the simplest means of managing your banking needs. Online banking allows you to bank at your convenient time through your internet-enabled devices. With Online Banking from City Bank, you can shop from more than 100 retailers, buy air tickets, pay your mobile phone bills, credit cards & schools; transfer funds, track your accounts finances and do much more. Personal Banking has never been this simple. The guide below will show the different steps City Bank customers follow to login, recover or reset forgotten online banking credentials.


Follow these steps to login, provided you already have your online banking credentials:

Step 1- To access City Bank website, please click on this link

Step 2- In the homepage, please enter your Username and Password in the shown fields, then click Log In to Accounts


The bank will grant access to your account after approving your login credentials.


If you can’t remember your online banking credentials, consider these steps to recover them:

Step 1- In the homepage, click on the Forgot Citytouch ID/Password? link shown here


Step 2- Click on the Forgot User ID/ Password? link shown below


Step 3- Choose the credentials you want to recover in the shown drop-down box and fill in the requested information, then click Submit


You will be able to recover your forgotten credentials and access your online banking account.


City Bank customers are able to enroll in online banking if they wish; however, they currently can’t enroll online. To request for more assistance, call the bank helpline on 880-2-8331040.


Online Banking in City Bank enables you to:

  • Transfer money between your City Bank accounts as well as your other local bank accounts
  • Keep track of your accounts
  • Buy air tickets
  • Shop online
  • Paying bills

Federal Holiday Schedule for 2022 & 2023

These are the federal holidays of which the Federal Reserve Bank is closed.
City Bank and other financial institutes are closed on the same holidays.

Holiday 2022 2023
New Year's Day December 31 January 2
Martin Luther King Day January 17 January 16
Presidents Day February 21 February 20
Memorial Day May 30 May 29
Juneteenth Independence Day June 20 June 19
Independence Day July 4 July 4
Labor Day September 5 September 4
Columbus Day October 10 October 9
Veterans Day November 11 November 10
Thanksgiving Day November 24 November 23
Christmas Day December 26 December 25

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