Credit One Bank is among the leading credit card providers in America, serving more than 6 million card holders across the country. Credit One Bank is a U.S. based bank that specializes in credit cards. Its corporate office is in Las Vegas, Nevada. The bank was established in 1984.
- Routing Numbers & Wire Transfer
- Credit One Bank Headquarters Info
- Branch / ATM Locator
- Website: https://www.creditonebank.com/
- Routing Number: 122402133
- Swift Code: Not Available
- Mobile App: Not Available
- Telephone Number: 1-800-797-4299
- Headquartered In: Nevada
- Founded: 1984 (40 years ago)
-
Bank's Rating:
(24 votes, average: 2.92 out of 5)
Loading... - Español
- Read this tutorial in
Online Banking in Credit One Bank is a service which allows Credit One Bank card holders to manage their credit card account online 24/7. This service is available to customer who enroll for online banking. After opening your Credit One Bank account, you can enroll for online banking on your PC. Consider the following guide if you want to know how Credit One Bank customers login, reset forgotten username or password and enroll for online banking.
HOW TO LOG IN
The following log in steps will help online banking customers access their bank accounts online:
Step 1- Click on this link https://www.creditonebank.com/ to open Credit One Bank website
Step 2- In the homepage, enter your Username and Password, then click Sign In in the Online Account Access section
The bank once it approves your login credentials, it will grant you access to your online banking account.
FORGOTTEN PASSWORD/ LOGIN ID?
Online banking customers who can’t recall their online banking credentials, they can follow these steps to recover their login credentials:
Step 1- In the homepage, click on the shown Forgot Username / Password? link in the Online Account Access section
Step 2- If you’ve forgotten your Online Account Access information, please fill in the form, then click Submit to reset your Username and/or Password
Once the bank establishes your identity, it will allow you to recover your Online Account Access information.
HOW TO ENROLL
For you to enroll, you must be a Credit One Bank account holder. Follow these steps to enroll:
Step 1- In Credit One Bank homepage, click on the Set Up Online Account Access link shown here
Step 2- If you’re a first time user and have never set up your online account before, please fill in the form shown here, then click Continue to get started
The will validate your information before you can proceed with the enrollment.
MANAGE CREDIT ONE BANK ONLINE ACCOUNT
Online Banking features in Credit One Bank include:
- View current Snapshot
- See posted activity, pending activity and Pay Bill
- See offers, Credit Score, Documents & Statements
- Access customer Service and Settings
Federal Holiday Schedule for 2023 & 2024
These are the federal holidays of which the Federal Reserve Bank is closed.
Credit One Bank and other financial institutes are closed on the same holidays.
| Holiday | 2023 | 2024 |
|---|---|---|
| New Year's Day | January 2 | January 1 |
| Martin Luther King Day | January 16 | January 15 |
| Presidents Day | February 20 | February 19 |
| Memorial Day | May 29 | May 27 |
| Juneteenth Independence Day | June 19 | June 19 |
| Independence Day | July 4 | July 4 |
| Labor Day | September 4 | September 2 |
| Columbus Day | October 9 | October 14 |
| Veterans Day | November 10 | November 11 |
| Thanksgiving Day | November 23 | November 28 |
| Christmas Day | December 25 | December 25 |
How can I pay my bill IF I can’t get online to pay it? I have been trying forever to pay online as have been doing previous months. All I get is a blank screen. I am SO sick of this. My husband and myself each have 2 cards, pay a monthly fee, only use one card. But, I have to pay the monthly fee every month + now they want you to pay a payment fee. NO THANK YOU. We WILL be canceling our cards.
Cannot log into site for over 3 months. I am NOT paying another “Convenience Fee” for being horrifically inconvenienced. You all can call me and I swear to everything I hold dear, if you report me as late, I will immediately turn this over to the Better Business Bureau, the MD Attorney General, Federal Consumer Protection Agency, Fair Trade Commission and scariest of all… my attorney. I got this card to establish my daughter’s credit. Not mine. I am not your typical customer. I have the means and ability to make a significant dent. FIX YOUR WEBSITE NOW!
I forgot my password and I don’t have my original email and phone number anymore so I can’t reset anything, need to update with new info but can’t get a person ot department to do so! Pretty lame on your part😡 not very customer service oriented, yo say the least!
Do you think someone to call me?! 951-478-1579 or email me at fredricksonmike47@yahoo.com
THIS IS TWO MONTHS NOW THAT I HAVE HAD TO CALL IN AND MAKE A PAYMENT! THEY CHARGE FIVE DOLLARS EXTRA FOR ME TO CALL THEM BECAUSE THERE DAMN SITE DOESN’T WORK!! I AM FED UP!! I HAVE WENT ROUND AND ROUND THROUGH AND THROUGH ALL DAY AND YOU CANNOT GET IN TO MAKE A ONLINE PAYMENT! THEY WANT THAT EXTRA MONEY!!! I’M PISSED!!!!! I’M PAYING IT OFF HAVE VERY LITTLE LEFT AND THEY CAN EAT IT!!!!
I go thru this every month when I want to pay my bill. I can’t log in. Then you guys charge me a late fee. I’m beginning to think this is how you make extra money. I know I shouldnt wait until the last minute to pay but it happens.
So it is impossible to pay online, correct???? I have tried for months now and have not had success. Everyone needs to goto the Better Business Bureau and file complaints for each and every time that you have been unable to log into their site.
Same complaint as other customers. I have signed in but cannot logon to see my statement or pay on my bill. One customer wrote a comment from 2017.
Guess I will have to send in my payment by mail when I get my statement. I saw a comment by someone that there is a charge to pay by phone.?
I can’t log in to my account
I don’t know what is the problem with this sight. Since I cannot log in I am canceling my card.
How can I get in your website? I can’t even check my balance at all. I is so bad I even want to see my actual balance with Credit One Bank.
I have two accounts with you and every time i try to pay them i can’t get into my accounts It took me over an hour to finally get one account but every time i try to sign in to the second account it goes right back to the other account. I always have to call and pay so i am not late and i am fed up with your nine dollar charge when it is your problem not mine. You need to fix the problem or you are going to lose a lot of customers. I for one am ready to cancel mine.
Are you purposely not addressing the “hard to sign in” complaint you have been receiving for months? Why is it so difficult to find the correct link that will allow you login and manage your accounts? FRUSTRATING!!!!
I have been trying to log in to pay my credit card payment on line for the last 20 minutes this needs to be fixed don’t have this problem with anyone but credit one cards. it is the same crap every month.
I have been faithful paying and wanted to pay my account off how can I you locked me out and I can’t see what my balance is. I will never deal with you again
I wasn’t grey until I tried to get on line to pay my Credit One payment. What are they trying to do to their loyal customers?
why cant i sign in
this is insane . there has to be a way to fix this problems . when we don;t pay on time we get punished with our credit .But when you screw up the no penalty for you guys . this sucks . It’s like you guys don’t even care . then your people on the phones give us an attitude which is total bull.
Very strange behavior indeed! I called to calmly cancel my CC account with two service reps by the names of “paul” and “Francis”. one with a thicker, harder to understand than the other. Dismal way to handle customer service, CreditOne. I have had numerous errors on the recording of both my charges and payments with the automated system in place. Immediately after the conversation with “Francis” during which, yes, he tried to increase my credit and offered a whole new card. I cordially declined both. He assured me my account was cancelled. These people need to be monitored and babysat every day of the year. Hopefully Francis word is good!
When you fix this site I will pay my bill. I will not be extorted by express pay.
The site has been down for over a month!!! I’ve downloaded the mobile app and have changed my password so many times I’ve lost count and still nada!!! When I call, I get someone who speaks little to no English and get charged 9 dollars for an expedited payment. This is ridiculous!!! Fix the site ASAP!!!
This is causing a delay in payment… is this done on purpose????????
super malo .nunca puedo crear la cuenta .no me dejan.siempre dice error
what the heck??? I changed my password so many times and still says password user name doesn’t match…I cant pay on line,and hell no im not going to py late fees,,,customer service doesn’t answer,,,im not going to pay them any more and if the call for their money I will tell them …I think everyone should stop paying them…
It seems like everyone is having the some problems with credit one bank I have the same problem I cannot log in and and there is no one to help I can’t bother with it no more I am tired of paying late fee or pay $10 for fee
Why is the web site down???Ive been trying to get on for a week!!!!
When I called I got some one who I COULD NOT UNDERSTAND i was speaking very good ENGLISH. What the hell is Credit One doing!!! Theymust want to loose this business quick!!!
Please fix the log-on issue.. Would like to pay my bill on line.
trying to log on.. this has been an on going problem..
Website not working .Trying to pay my bill since December 29 2017. Will be mailing it .Hope I don’t have to pay late fee.
Cant login, called they told me to erase my browser history!!!!???? Are you f****** kidding me.!? I have been trying to pay for a week and no luck. I have nevwr seen a website that was run so badly. Paying it off and then canceling this pos card!!!!!
This is unbelievable, please fix the problem..
Cant sign on to website as of 1/1/18 and this is only website I have problem with. Called and was told first time to use different browser, had already tried that, and then was told tech would return my call but of course never received call. What is up with this business?
I WISH I HAD VIEW THIS BEFORE I GOT THIS CARD, YES, OF COURSE I CAN NOT GET IN MY ACCT ONLINE EITHER,
I USUALLY DON’T GET INTO THIS ONLINE PAYING BILL SHIT ANYWAY, AND WHEN I DO LOOK WHAT HAPPEN, PAID THE BILL 12/2017 STILL NOT POSTED TO ACCT.
I AM A NEW CUSTOMER, AND NOT GETTING READY TO START THIS, I AM GOING STRAIGHT TO THE BETTER BUSINESS, AND CANCELLING THIS CARD
THANKS EVERYONE
I’m in the same boat as everyone else, but I called, got through to someone I had a hard time understanding, they then said pay off your bill we will increase your credit limit. Well was going to pay most of it off anyways, I now have a “credit” because they had to remove the late fee. They told me the web sight was now working. UHHHHggggg I don’t think sooooooooooooooooooo, still can’t log in been over a month, can’t look to make sure balance is 0 and that the late fee was taken off and credit given
why cant you fix this crap you want your money but wont fix this crap
Yes why dosent this shit work they want their money then fix this crap
I too have been trying to pay my bill online with no success! This is crazy, you should take care of this problem asap!
I can’t login either….as big of a company as you are you should have this fixed! I think a law suit is in order or Credit One not charge anyone late fees or any other fees! I have tried since December also and haven’t succeeded. Really??!!
i agree totally
Have not been able to log into my account had to pay on line with doxo and charged a fee not right.Thinking about cutting up card
i am very upset that access to a non working site is impossible. i have always paid on time. when this problem occurs we have to either stay on hold for unreasonable amounts of time and “beg”for a late payment fee to be removed due to the bank having trouble with the online banking not the consumer having trouble using our computers, or bow down and pay a late fee we should never be charged. hmmm be subject to extortion or quit using the credit one cards all together ? i carry a balance and credit one makes money off me but at this rate paying my cards off and just carrying a maintenance fee is sounding logical 35.00 vs 8.50. just to avoid a negative impact on my credit.
I can log in to my account,I never had any problems before,took me right to it,now it wants me to pay through another link
I can’t make a payment cause your site is not working. I have tried many times and on other computers.. Been trying from Dec 28,17 and still trying now Jan 5,18. Please send me something in my mailing or in the mail.. I do have my payment and will keep a hold of it. I hope I am not asked for a late fee or a late payment being its on your end and not on my end.. Thank you. Happy New Year…
I don’t get why your website is always down and I don’t get why you wont fix this problem. you know you really shouldn’t offer your website anymore until you fix your problem!!!!! it’s just such an inconvenience and I would think you would want to give your customers good customer service….. I have yet to receive it.
Please cancel my card ASAP,and I will get another one from somewhere that I can make online payments. It look as though Credit One will be in someone COURT soon.
Been trying to pay online since December. FIX this mess. Somebody who claims they are from your company has called five to six times a day Claiming the bill is behind. Made payment last month . Bank statement shows it was paid. Calling Better business making a claim.
UGHHHHH this so stupid..WHY CAN”T I LOG ON I am Not going to pay late fees…..FIX THE DAM PROBLEM
Not only have I been trying to get onto the website to pay my bill throughout this whole month like everyone else it seems, but I was on hold for 15 minutes and now one picked up. Could do an automated payment because the only option was an express payment. This is a massive cluster >>>>>>
Somebody do something!!! I’m not paying a late fee!! Get this thing fixed now!!!
Have been trying to log in and can’t
I also am unable to log in and pay my bill. Have been having numerous problems with them. I will not pay $9 and to pay my bill when it is quite obviously an ongoing problem with them. They need to fix ASAP. BBC needs to be contacted.
do you want to be paid , get this fixed, what kind of business is this , what to do? , please reply
MAN THIS SUCKS, I BEEN TRYING EVERY DAY FOR A MONTH AND CANNOT LOGIN AT CREDIT ONE SITE TO CHECK BILLS AND BALANCES,,,THE SITE DOES NOT WORK ANY WAY I TRY TO LOGIN ,,,, HOW COME THEY HAVE NOT FIXED THIS PROBBLEM,, THIS IS MY SECOND POST ON TIHS MATTER,,,,,,,,,
I not paying late fee the web sight is not working all mouth get back to me I never miss a payment with you
the web sight not working cant get on to pay my bill
IT IS UNREAL THAT THIS BANK WILL NOT FIX THEIR PROBLEM — I CAN;T LOG IN ON CREDIT ONE SITE, NO BODY CAN,,M DO SOMETHING ABOUT THIS STUPID BULL ,,,,
I have been trying to log in and no luck….I could pay on doxo or ??? but why should I have to pay to pay my bill. Makes no sense…Credit One Bank needs to fix things
I am in the same situation. I can’t log in my account. When will this be fixed?
Like everyone else I cannot access my online account. Called the customer service #1877 825-3242 and was able to make my payment over the phone. Between my bad hearing and the reps very thick accent it took ten minutes to have the $9.99 charge removed (as a courtesy} Seriously?? The only balance I ever have on this card is the $8.34 monthly service fee. I did not want to cancel because I was afraid it would hurt my credit score.Cr. One also stopped sending me paper statements though I did not request it.Told rep I wanted paper statements resumed, he stated I could could do that online–Does he really not understand why we are on the phone to begin with? I’m done! This was one of the first cards I had while trying to repair my credit, Fico is now 761, so do I really need a card with a low limit ($1400.). high interest and an 8.34 monthly fee, I don’t think so. So in closing Credit One, you suck big time and I’m done with you.
Have not been able access my account except by phone, no one can tell why I can’t access my account on line , except they say they are having problems. They say we can make a payment by phone but there will be a $9.00 charge to so. This has been going on for 4 weeks. I’m going to call the Better Business Bureau
Paid my account off Sept 30,2017. received a bill for 10.18 service fee Dec 28,2017. Website doesn’t work to remind these people my account is paid and closed.
Am having the same problem I am not going to pay late fees because the site don’t work. You need to get it fixed. If you want your money!!!!!!!! I am send a letter to credit bureau if u try and send a late payment to hurt my credit.
I am seeing a whole lot of people pissed off because, like myself, can not get past your encrypted server to pay their bill. I see a Class Action Lawsuit for the late fees or extra fees for trying to do this over the phone. I would suggest Credit One get their site working.
12/29/17 I have been trying to access my credit one bank account all day. Can’t log in, getting blank page. I don’t receive monthly statements – went paperless – so I pay my account online. Can someone with your company check out your website? It is not working.
this is a scam. i am going to contact officials with the state of kentucky to report fraud
Starting in the New Year I am paying this stupid card off and closing the account and will issue complaints to every agency I can think of about this horrible company.
If you are not going to fix your website ……then maybe reporting you to the BBB CAN HELP OR THE LOCAL NEWS
CREDIT ONE, CONSIDER YOURSELVES WARNED, WITH THIS MANY CUSTOMERS VOICING THEIR OPINIONS ABOUT YOUR WEBSITE (ALL NEGATIVE), OBVIOUSLY THERE IS A PROBLEM THAT NEEDS TO BE ADDRESSED ASAP. BY THE WAY, THIS COMPANY IS BEING REPORTED TO THE BETTER BUSINESS BUREAU FOR POSSIBLE FRAUD, AND GAUGING ENABLING CUSTOMERS AGAINGST THEIR WILL TO BE RESPONSIBLE FOR MAKING FRAUDULENT LATE FEES DUE TO NO FAULT OF THEIR OWN.
I guess you guys don’t want our payments then .Cant fix the web page WTF Im not calling in and being charged 9.00 to make a payment ,when I can pay it on line.Com on people get responsible here fix it. Havent been able to log in for over 3 weeks and I have a payment coming up .Guess you guys don’t want it…Gonna make my credit bad because you people cant fix the problem so us good paying customers can make our payment FIX IT NOW………………………
I will not pay you late fees because your web sight is down you suck big time
I am having the same problem cant not get on my online account to pay my bill it has been like this bfor over two weeks what is going on I am not going to pay express payment nofn 9.99n I have aslways went online and paid standred payment can not even get on to Credit One Bank.com The screen comes up blank I know that I am the only one with this problem
So when I am finally able to access the account to make a payment and I’m late, will the company report me to the credit bureau for being late? Because the inability of customers to access their on-line accounts should not be reported to credit agencies for lateness, if the company stands on fairness and integrity.
CANT LOG IN!!!!
Whats wrong?? I am with all the others as I cant log in!!! I cant even find WHERE to log in now!! I am mad as I cant check my account so fix it
what the f is going on. I cant get into my acct to pay
I cant get anywhere on this site now for about a month and half on my laptop. But i can on my Iphone, So whoever having trouble, download the app to your phone.
Well thank goodness I am not the only one that cant access this site. Apparently they dont want or need my money. They are real quick to sending the bills out so you would think they could make sure their site is up and running.
tried for 5 days in a row, can’t seem to log into my account to pay my bill
called them and they always say nothing is wrong, bull
I’m glad I’m not the only one with this problem. Please fix what needs fixed. Noons can log on to their accounts.
trying to pay my bill website won’t come thru why? I don’t want to pay extra fee.
tried since 12-20-17 to log into my account, not possible, now it tells me that the user name and password are incorrect (saved them to the account),also 90% of the time I just get a blank page
tried to call, can’t even get a person to talk to, please fix your mess if you want to get payed
OK- yet another upset customer who cannot log onto account online. WTH??? For the amount of interest charged, I would think the corporate office could hire an IT person to resolve the issue. My granddaughter could probably give it a good run. Like so many other commentators, I am beginning to think it is a deliberate situation. At least I am aware that the bill can be paid by phone: 1-800-797-6534. FIX THIS MESS, please!
I cant log on can you please fix or pay me for the stress your causing me been over a week fix or fire you IT people
Can’t log in to pay my bill please get your site straightened out
Can’t log in why have been trying for a couple of days
it is not my computer all other sites come up
Another upset customer who can not log in! what seems to be the problem?
Can’t log in to my account the screen is blank. I need to pay my credit card payment online. Please fix it.
I Cn ‘t login either,, what is wron with credit one site, it wil not worl, i need to pay my bill
Tried to log in to pay my Monthly bill and for three days in a row, trying every CreditOneBank lising to get to the log in page, I cannot log in. Why is it that every Month I have a problem logging in so that I can pay my bill?
I need to pay my bill on line, and I can’t log in to my account. What is doxo.
Can’t NEVER LOG IN.. SCAMMERS???
Can’t log in every month when bill due.call customer service they know of no problem it must be my system no sir it’s ur system delibetly making late fees due they act like ur not right they are.
Cannot log in credit one website. Can you tell me what is the problem?
Cannot log in. I have been trying for days!
Another person who is getting really pissed about your site. can’t sign in, only get a blank screen or some Doxo thing that I don’t know anything about. get your shit together or payments won’t be made. talked to some person who you can’t understand and she makes it sound like its my fault or my computer. they need to do something with their site. Better not be a late payment either!!!!!!!!!!
Can’ log in, tried several times and it came up for a split second then went blank. when I called and finally got to talk to someone she said that it showed that the site was working and gave suggestions that I already tried, she didn’t seem to know her job in knowing what to do or say. Wish they would get customer service IN THIS COUNTRY. This didn’t start until I found out someone was trying to get a credit card in my name and it came up on my Experian fico score info on credit one. I’ve read of someone else with a similar situation. They thought it had something to do with the website or someone associated with credit one. I have to say I do believe it.
I cant log in to pay my bill and I tried to call my payment in without being successful and I don’t want a late fee please help me
can’t login?
This shirt never works ????
Credit one needs to offer over the phone bill payment, other than the express payment, as their site is always down. Have been trying to access for over two hours this morning.
Need to make payment. Unable to login.
CANT LOG IN! YOU WANT A PAYMENT THEN FIX IT!!!
Whycanti log in? I can’t pay my bill
Your site is not working,try 6x already ,and then there’s a doxo credit One but charge you $3.99 to pay,are this doxo legit ? So frustrating and pissed off.
I was able to log into my account, but now I am unable to complete the task. I even downloaded the phone app and it still does not work. What can be done if you are outside US and cannot access website to pat
Its been two weeks now since Oct. 22, 2017 that i’ve been trying to log in to my account but i couldnt log in. it has been saying, the website is not available. Even the Credit One Bank Apps wasnt working either, it always says they’re updating their apps. What’s wrong with the website or apps? i need to pay my bills. Please have a reply atleast. so we’ll know what’s been going on. Please reply at Leominc5249@gmail.com. thank you.
can not log on have tried for the last 2 months have had to call in payment. think I will go back to paper. so tired of this bullshit. don’t know what yall did but you really need to undo what ever you did. I think we all need to go to paper bills and see how you like that
Same for me ,I couldn’t get anything but a blank page when I tried to pay my card payment ;then when I called to make my payment ,they acted like I was stupid and tried to charge me with a late payment charge !!!! They did take off the late payment fee after some arguing from me but the whole experience was terrible ! What is going on I never had this trouble paying my payment before and they were not very nice on the phone 1
Your website has not worked in at least 2weeks can not check my account
This is Donna MCGoldrick.
I have tried 5 times to pay online, are you a scammer, I will not use your service anymore after I pay it off. It shouldn’t take me this long to pay my bill…… your reviews are terrible.
I’m having the same problem, can’t log onto my account since last Friday 10/13/17 it’s now 10/19/17 and it’s still not up and running!! I guess they don’t want my payment maybe I’ll just keep it! They better not dare to charge me a late charge!
Can’t log in, guess I’m not alone! Please fix your site, so aggrevating!!! Ridiculous!!!!
Want to pay my credit card bill but the website is not responding
Not able to log into my account
cant log in to my account why?
I have been trying to login for a week. whats the problem .please mail bill. i will not go paperless
cannot log into my account if you made changes iis no working
Your website is not working!
Not able to log into my account
worst card on the market bar none.
I cannot log into my account acts like my account is blocked for some reason . I have trie calling you and cant get to talk to a human to answer my questions
Class Action Lawsuit, there sure looks like a lot of us. What are they getting in late fees and phone fees for this?
cant login what is wrong with your site
I did not say ankles !!! I said ass holes
Please REACTIVATE YOUR ORGINAL SITE
The part where you pay your bill is always up and running the rest of this site is ran by children ,I’m sorry children would have this site up and running!!! Ankles are running these sites
This site is not user friendly never works
web sight is always down WHY