Gainesville Regional Utilities (GRU) is one of the largest municipal electric utility and the City of Gainesville owns the company. GRU was founded in 1912 and has employed approximately six thousand people. The headquarters of GRU is based in Gainesville, Florida. The company serves more than 93,000 wholesale and retail customers in Florida. GRU offers water, wastewater, natural gas, electric and telecommunication services in the state. GRU is the first company to offer a solar feed-in tariff in the United States.
- Website: https://www.gru.com
- Mobile App: Not Available
- Telephone Number: 352-334-3434
- Headquartered In: Florida
- Founded: 1912 (112 years ago)
- Company's Rating:
GRU owns five power plants in Florida. GRU’S power generating stations have a capacity of producing more than six hundred megawatts. The company is committed to helping the communities it serves. GRU works hand-in-hand with non-profit organizations, schools and residents to champion programs that change the lives of customers. The company has offered sponsorship programs to low-income and minority students at the University of Florida. In addition, the company participates in various community events every year. GRU is also committed to protecting the environment by operating their utility systems responsibly. GRU conserves the environment by using solar, preserving water and much more.
Gainesville Regional Utilities has an excellent customer support to answer questions asked by customers. Customers can get assistance in person, by phone or online. GRU’s online platform provides useful information to their customers such as the latest news about the company and ways on how to improve comfort in homes.
HOW TO LOGIN
Step 1 – Click here to open the website in a new window and then click on “Log In To My Account” button located on the right side of the screen.
Step 2 – Click “Log In” button on the left side to log in to your GRU account.
Step 3 – Enter your username, your password and then click on the “Login” button.
If you entered the login details correctly, you should have logged in to your GRU online account.
RESET/FORGOTTEN PASSWORD
Step 1 – If you do not remember your password for GRU website, click “Forgot password”
Step 2 – Enter your username, your first name and last name and then click on “Submit” button.
Ensure the information you enter are the same with what GRU have on your file account. Note that you must enter data in boxes marked with an asterisk.
Forgot username
Step 2 – If you have forgotten your username click “I don’t remember my username”.
Step 3 – Enter the email address you used when registering GRU account and then click on the “Lookup Username” button.
You should receive an email with your username. Make sure your email address is entered correctly to receive your username.
HOW TO PAY YOUR BILL
Step 1 – Click “PAY MY BILL” button located on the upper-right side of the screen.
Note that you must log in to your GRU account before making any bill payment. You can create a new profile in case you don’t have a GRU account. GRU offers different payment methods. You can pay by phone, mail, in person or online. Choose the payment method that you prefer.