Orlando Utilities Commission (OUC) is one of the utilities managed by the municipal council of Orlando. OUC was founded in the year 1923 to provide water and electricity to customers in Orlando. Orlando Utilities Commission has gradually expanded since its foundation through constructions on new and larger plants. OUC serves a population of more than 400,000 in Orlando. The company has a capacity of generating more than eight million kilowatts and distributing over thirty billion gallons of water. OUC has been recognized as the best provider of potable water in the State of Florida by the American Water Works Association.
- Website: http://www.ouc.com/
- Mobile App: Not Available
- Telephone Number: 407-423-9018
- Headquartered In: Florida
- Founded: 1923 (97 years ago)
- Company's Rating:
Orlando Utilities Commission owns and operates the Stanton Energy center in Orange County. The Stanton Energy center uses natural gas, solar and coal as sources of energy and can generate more than 1,500 megawatts of electricity. The water supplied by OUC comes from the seven water plants owned by the company and maintains more than one thousand miles of pipes. The company treats its water with ozone before distributing to the more than 240,000 customers. OUC uses ozone to reduce the need of using other chemicals. This is one of the initiatives of improving the health of the customers. The company has ventured into providing cooled water under the OUCooling Program and owns six water chilling plants. The Green Building in Orlando is another project of the energy saving initiatives of the company.
HOW TO LOGIN
Step 1 – Click here to open the website in a new window. You will see the login fields on the right side of the screen.
Step 2 – Enter your username and current password in the login fields and then click on the “LOG IN” button.
Make sure you have entered your credentials correctly to avoid troubles.
HOW TO RESET/FORGOTTEN YOUR PASSWORD
Step 1 – if you do not remember your current password click “Forgot Password?” below the login fields.
Step 2 – Enter your username and the text code provided in their respective fields and then click “Continue” (Follow the instructions in each page you’re redirected to)
You should receive an email with a link that will help you reset your password. Click on the refresh button if you can’t see the characters in the captcha code. You can also listen to the audio.
Forgot Your Username
Step 1 – In case you have forgotten your username for the account click “Forgot Username?” to retrieve it.
Step 2 – Enter the email address you used to register your account, confirm and then click “Submit”
You will receive an email with your username after a few minutes.
HOW TO PAY YOUR BILL
Step 1 – Click “Pay My Bill” located on the upper-left hand side of the screen.
OUC offers a variety of ways to pay your bill. You can pay by mail, in person, by phone, by eCheck, by credit/debit card, or autopay. You will need to check the fee charged when selecting your preferred payment method to avoid surprises. For example, if you pay with a credit card you will be charged a fee of $3.75.