National Grid is an investor-owned company and delivers electricity and natural gas to customers in New York, Rhode Island and Massachusetts. The energy company is committed to providing safe and reliable energy to communities they serve. National Grid partners with energy supply companies by making approving them as suppliers or brokers on their behalf. In order for a company to be approved by National Grid, there are specific steps that must be followed. National Grid has a supplier and vendor hub for those interested to become suppliers or vendors on behalf of the company.
- Website: https://www.nationalgridus.com/
- Mobile App: Not Available
- Telephone Number: 1-800-322-3223
- Headquartered In: Massachusetts
- Company's Rating:
The National Grid Foundation strives to empower communities as well as promoting environmental conservation in the service territory of National Grid. The goal of the foundation is to provide solutions to the environmental and educational challenges facing communities today. The Foundation awards grants to non-profit organizations who focus on improving the lives of the low-income families. The establishment of National Grid Foundation is one of the ways the company has given back to the community. The Smart Energy Solutions program initiated by the company has helped customers gain more control of their energy usage. The company provides and installs energy kits for free to help customers manage their energy usage more effectively.
HOW TO LOGIN
Step 1 – Click here to open the website in a new window and you will see the login fields on the right side of the screen. (You will have to first select either Massachusetts, New York or Rhode Island).
Step 2 – Enter both your email address and password associated with your online account and then click on “Sign In” button.
You should have signed in to your account if your credentials were correct. Note that if using your own computer, click on “Remember me” checkbox to automatically sign in the next time you visit the website. Uncheck if you’re using a public computer.
HOW TO RESET/FORGOTTEN PASSWORD
Step 1 – If you happen to forget your email address for the account, click “Forgot email address”.
Step 2 – Enter the notification email address and then click on the “Submit” button.
You will receive an email with your sign in ID. The notification address can either be the email address you use when signing in or another email address.
Step 1– If you do not remember your password click “Forgot password” to change it.
Step 2 – Enter the email address you use as your Sign In ID, click on “I’m not a robot” checkbox and then click on “Continue” button.
You will receive an email with instructions on how to change your password after a short while.
HOW TO PAY YOUR BILL
Step 1 – Click on the “Pay Bill” button located on the upper-right side of the screen.
In order to pay your bill online, you must log in to your online account. Register for one if you don’t have an online account yet. There are other ways to pay your bills and include pay by mail, in person, by phone, or by bank website.