The Palm Beach County manages the Water Utilities Department which is responsible for supplying potable water to the county residents in Florida. The Water Utilities Department has low water rates as well as fees charged since it is owned by the Municipal Council. The department provides potable water to more than half a million people across Palm Beach County. The Water Utilities Department has incorporated technology and has also expanded its facilities to meet the growing demands of water in Palm Beach County. The department uses ozone to treat water, reverse osmosis and sodium hypochlorite to ensure the provision of high-quality drinking water.
- Website: http://discover.pbcgov.org/waterutilities/
- Mobile App: Not Available
- Telephone Number: +1 561-355-2754
- Headquartered In: Florida
- Company's Rating:
The Water Utilities Department is committed to improving service to customers. The department provides a report with detailed information about the tests done to ensure quality and safety. The reports help the customers stay informed about the quality of drinking water and the services the department offers. It also helps customers understand the efforts done by the Water Utilities Department to protect the water sources. The department has also adopted water conservation measures through recycling of water. The Wakodahatchee wetlands project is one of the reclamation program adopted by the Water Utilities Department of Palm Beach County. Apart from the recycling of water, the wetlands has provided a wildlife habitat by attracting more than one hundred fifty species of birds and other creatures. The Wakodahatchee wetlands has also become a tourist attraction site for bird watching as well as a photography spot.
HOW TO LOGIN
Step 1 – Click here to open the website in a new window and then click “Access Your Account” located on the upper-right hand of the screen.
Step 2 – Enter your user name and the current password of your account and then click the “Log On” button.
You should be able to access your account after pressing the log on button. Note that the website has need developed and optimized for certain web browsers in case you are having troubles with your browser.
HOW TO RESET/FORGOTTEN PASSWORD
Step 1 – Click “Forgot Password” if you do not remember your current password for your account.
Step 2 – Enter your user name and the email address you used during registration and then click the “Submit” button.
Your password will be sent to the email address you provided if it is associated with your account after a few minutes. Make sure to type the email address correctly in order to receive your password.
HOW TO PAY YOUR BILL
Step 1 – Click “I Want To” located on top of the screen and then click “Pay my Bill”
You must first log in to your account before making payment. The Palm Beach County Water Utility Department encourages online payments of bills. However, you can pay through drop boxes, pay in person, pay by mail or pay through banks. Mobile phone payments are available through the regional numbers provided on the site. You can also use the Automatic Debit Card at pbcwater.com. Remember to check the fees charged to avoid surprises.