LG&E and KU Company is a division of the PPL Corporation and serves more than one million customers. LG&E provides electricity to more than 400,000 customers and natural gas to over 324,000 customers in Louisville and other neighboring counties. On the other hand, KU serves more than 500,000 customers in seventy-seven counties. LG&E and KU Company has consistently been ranked among the best companies with excellent customer service in the United States. LG&E and KU have nine power plants and two stations that compress natural gas.
- Website: https://lge-ku.com
- Mobile App: Android | iPhone
- Telephone Number: 800-981-0600 or 502-589-1444
- Headquartered In: Kentucky
- Company's Rating:
Louisville Gas and Electric Company (LG&E) is located in Louisville, Kentucky. LG&E was formed 1838 by investors to provide street lighting in Louisville city. The company founded LG&E Energy Corp in the year 1989. In the year 1998, LG&E Energy Corp acquired KU energy which owned several utilities. LG&E’s power generating facilities have a capacity of generating over three thousand megawatts that is later supplied to customers. Kentucky Utilities Company (KU) is situated in Lexington, Kentucky. KU serves 5 counties in Virginia and 77 counties in Kentucky. KU started its operation in the year 1912 and served five properties at the beginning. KU’s power generating facilities have a capacity of generating more than four thousand megawatts.
LG&E and KU Company have an unwavering commitment to supporting communities they serve. The company offers funding through grants to uplift the quality of life in communities. LG&E and KU have invested in communities by introducing various community development initiatives. The company has donated funds to non-profit organizations that focus on environment, education and activities that benefit low-income customers. In addition, some of the corporate donations support festivals, events and activities that happen each year within the company’s service territory. The employees of the company volunteer each year to distribute backpacks with school supplies to disadvantaged schoolchildren. The employees also raise funds to support non-profit organizations.
HOW TO LOGIN
Step 1 – Click here to open the website in a new window and you will see the login fields on the right-hand side of the screen.
Step 2 – Enter either your user ID or email address, enter your password and then click on “Sign in” button.
You should be able to sign in to your online account if the login credentials are correct. Make sure you use the user ID or email address and the password you used when registering your account.
HOW TO RESET/FORGOTTEN PASSWORD
Step 1 – If you do not remember your password click on “Forgot password?”
Step 2 – Enter the email address or the User ID you used during registration and then click on “Continue” button. (Follow the instructions on the next page to reset your password)
If you enter your email address, you should receive a message with instructions on how to change your password.
HOW TO PAY YOUR BILL
Step 1 – If you want to pay your bill, click “Pay My Bill” located on top of the screen.
Note that you will have to sign in first before paying your bill. In case you do not have an account, register for one to access all features of the website.