Louisville Water Company was founded in the year 1854 and focused on improving the quality of life and public health in communities. It is a municipal company and provides potable water to approximately one million people in Kentucky, Louisville and parts of Bullitt and Oldham counties. Louisville Water Company offers retail, wholesale and contract operations water services. It has approximately two hundred thousand residential customers and twenty-three thousand commercial and industrial customers. The company owns and maintains approximately four thousand miles of water mains and delivers about 100 gallons of water per day.
- Website: http://www.louisvillewater.com
- Mobile App: Not Available
- Telephone Number: 888.535.6262
- Headquartered In: Kentucky
- Founded: 1854 (166 years ago)
- Company's Rating:
Louisville Water Company has established a foundation whose mission is water assistance and water education. The foundation supports programs whose mission is to provide safe and clean drinking water. The foundation also donates funds to help low-income families in the communities.
Louisville Water Company has excellent support services on their website such as leak detection, combined billing, contract operations, and smart water use. The rates of the company are among the lowest without comprising the quality of potable water. It is the first water company in this world to merge a tunnel and a collector system to produce high-quality drinking water. Louisville Water Company is ranked among the best water companies and has won several national and international awards.
HOW TO LOGIN
Step 1 – Click here to open the website in a new tab and then click on the “View Account” hyperlink located on the right side of the screen.
Step 2 – Enter your username, your password for your account and then click on the “Login” button.
You should have logged in to your account if your credentials were typed correctly. Note that you must first register before you can log in for the first time.
HOW TO RESET/FORGOTTEN PASSWORD
Step 1 – If you have forgotten your username for your account, click “Retrieve user ID” located on the right side of the screen.
Step 2 – Enter the email address you used during registration and then click on the “Retrieve User ID” button.
An email containing your user ID will be sent to the email address you provided after a few minutes. Check your email to retrieve your username.
Step 1 – If you do not remember the current password of your account, click “Reset password” located on the right side of the screen.
Step 2 – Enter your username and the email address you used during registration and then click on the “Reset Password” button.
You should receive an email with instructions on how to reset your password after a few minutes. Check your email and follow the instructions to reset your password.
HOW TO PAY YOUR BILL
Step 1 – Click “Pay My Bill” in the middle of the website.
Note that you will find a number of payment options to choose from. You pay online, pay by mail, pay by phone, pay in person, use AutoPay or eBill. Choose the best payment method that suits you best. Remember to check the fees charged in some payment options to avoid surprises.