Suddenlink is a division of Altice USA and the company specializes in high-speed internet, digital cable television, home security, broadband phone and voice services for residential customers. For business customers, Suddenlink offers high-speed internet, online advertising, voice and video services and lastly, data solutions. Suddenlink was incorporated in the year 2003 by Jerald L. Kent who is the same person who founded Charter Communications. Suddenlink provides its services in the southern, Midwestern and western states and the majority of customers are based in Arkansas, Arizona, Missouri, Louisiana, California, Texas, Oklahoma, North Carolina and West Virginia. Before Suddenlink was acquired by Altice USA, the company was among the top largest cable operators with approximately one and a half million residential customers and about half a million business customers.
- Website: https://www.suddenlink.com
- Mobile App: Android | iPhone
- Telephone Number: 877-694-9474
- Headquartered In: Texas
- Founded: 2003 (17 years ago)
- Company's Rating:
Suddenlink was acquired by Altice USA in year the 2015. Altice USA is one the largest providers of broadband communications and video services and was incorporated in the year 2001 by an entrepreneur called Patrick Drahi. Altice USA provides innovative and high-end products and solutions to approximately five million business and residential customers in twenty-one states. The company provides Wi-Fi hotspot access, advertising services, telephony services, pay television, broadband and proprietary content to customers anywhere and anytime. The company also provides hyper-local news as well as international news in order to meet customer demands. Apart from Suddenlink, Altice USA owns other brands such as Lightpath, Optimum, News 12 Networks, AMS and News 12 Varsity.
HOW TO LOGIN
Step 1 – Click here to open the website in a new tab and then click “My Account” located on the upper-right side of the screen.
Step 2 – Enter your Suddenlink username and password and then click on the “Log In” button.
You should be able to log in to your Suddenlink online account if you entered your details correctly. Note that if you are using your own personal computer, you can check the “Remember Me” box to login automatically the next time you visit the website. Uncheck the checkbox if using a public or shared computer.
HOW TO RESET/FORGOTTEN PASSWORD
Step 1 – Click “Forgot Username?” if you cannot remember your Suddenlink username.
Step 2 – Select either “Use Email or “Use Account Number”, enter the details selected, confirm you are not a robot and then click on the “Next button.
You should receive your Suddenlink username via your contact email address if you selected it.
Step 1 – Click “Forgot Your Password?” if you cannot recall the current password of your Suddenlink online account.
Step 2 – Enter your user name, enter the answer to the security question, confirm you are not a robot and then click on the “Next” button.
To get the security question you created during registration click “Get security question”. Note that you must answer the security question correctly in order to proceed further.
HOW TO PAY YOUR BILL
Step 1 – Click “Pay Bill” located on the bottom of the website to make a bill payment online.
You will have to first log in to your Suddenlink online account in order to pay your bill online.