T-Mobile is a public company and Deutsche Telekom AG is the majority shareholder with 65% ownership. T-Mobile provides messaging, data and wireless voice services in Puerto Rico, the U.S. Virgin Islands and in the United States. T-Mobile was founded in the year 2002 by John W. Stanton. T-Mobile offers a 4G LTE network nationwide to deliver outstanding wireless experiences to more than seventy two million customers. T-Mobile headquarters is based in Bellevue in the state of Washington. T-Mobile has its own subsidiaries that assist in providing messaging, data and wireless services in the United States. T-Mobile has employed approximately fifty thousand people from different backgrounds.
- Website: https://www.t-mobile.com/
- Mobile App: Android | iPhone
- Telephone Number: 1-844-351-0700
- Headquartered In: Washington
- Founded: 2002 (18 years ago)
- Company's Rating:
T-Mobile is committed to connecting people and communities by providing a highly reliable wireless coverage anywhere and anytime. The company is continuously working to improve its network quality especially in residential neighborhoods so as to provide quality services in their customers’ homes. In addition, T-Mobile has launched the T-Mobile Action to help the company achieve its goal of providing customers with outstanding and widespread wireless network. Another way the company supports the communities is through sponsorship programs.
T-Mobile strives to protect the environment through reuse and recycling of devices through the Trade-In Program. If you have a device that is no longer needed, you can sell it to the company and then use that money to purchase a new handset. T-Mobile has won a number of national and local awards in the recent past and these awards were made possible due to the individual commitments of the employees.
T-Mobile has an informational website that keeps customers informed of the latest news, mobile plans and new handsets. You can shop online for phones, tablets & devices, accessories, and wearable tech through the T-Mobile’s website.
HOW TO LOGIN
Step 1 – Click here to open the website in a new tab and then click “MY T-MOBILE” which is located on the upper-right corner of the screen.
Step 2 – Enter your email address or phone number and password associated with your account and then click “LOG IN”.
Ensure your credentials are entered correctly to avoid troubles accessing your T-Mobile online account.
HOW TO RESET/FORGOTTEN PASSWORD
Step 1 – If you happen to forgotten the current password of your T-Mobile account, click “Forgot password” which is below the password box.
Step 2 – Enter either your phone number or email address and then click on the “NEXT” button to reset your password.
Follow the instructions on the next pages you will be redirected to in order to change your password.
HOW TO PAY YOUR BILL
Step 1 – Click “Refill your prepaid account” which is located on the bottom of the website to make a payment online.
Step 2 – Click “REFILL NOW” to make a one-time payment.
Step 3 – Enter your mobile phone number and then click on the “SUBMIT” button to refill your account.
Note that you can also sign up recurring payments but you will have to first log in to your My T-Mobile online account to do so. Sign up for an online account if you are a new user to make recurring payments.