DirecTV was founded in the year 1990 by Eddy Hartenstein and is one of the leading providers of digital television services in the world. The headquarters of DirecTV is based in EL Segundo, California. DirecTV also has corporate offices in New York and Denver. DirecTV provides digital television services to more than thirty-nine million customers in the United States and Latin America. DirecTV is a subsidiary of AT&T which is a fortune 500 company.
- Website: https://www.directv.com
- Mobile App: Android | iPhone
- Telephone Number: 800.531.5000
- Headquartered In: California
- Founded: 1990 (30 years ago)
- Company's Rating:
DirecTV’s broadcast centers are based in Castle Rock, Long Beach and Marina Del Rey. DirecTV has excellent customer service representatives who answer questions from customers. In addition, the company has a number of customer contact centers across the United States. DirecTV has partnered with industry leading companies to provide customers with the best TV experience. For example, DirecTV has teamed with common sense media, IMDb, Gracenote and WordPress to provide comprehensive shows and movies customers want to watch.
HOW TO LOGIN
Step 1 – Click here to open the website in a new tab and click “My Account” located on the upper-right corner of the screen.
Step 2 – Enter either your email address or your AT&T Access ID, enter the password for your online account and then click the “Sign In” button.
Note that you can only use your AT&T access ID if you often receive a combined bill from AT&T and DirecTV. You can check the “Remember me” box to enable your computer to log you in automatically the next time you visit the website. If you are using a public or shared computer, don’t click on the checkbox to prevent strangers from accessing your account.
HOW TO RESET/FORGOTTEN PASSWORD
Step 1 – If you happen to forget either your email address or access ID, click “Forgot email or Access ID?”
Step 2 – Enter the email address associated with your online account, type the code characters displayed and then click the “Continue” button.
An email with your username will be sent to your contact email address after a few minutes.
Step 1 – In case you can’t remember the current password of your DirecTV online account, click “Forgot Password?”
Step 2 – Enter your user ID and your last name, then type the code characters displayed and lastly click the “Continue” button.
Forgot Both Your User ID and Password
Step 2 – Select “User ID and password”, enter your contact email associated with your DirecTV online account, type the code characters displayed and then click the “Continue” button.
You should receive an email containing your credentials after a short while. Check your email address to retrieve your credentials.
HOW TO PAY YOUR BILL
Step 1 – Click “Customer service” which is located on the bottom of the screen to make a bill payment online.
Step 2 – Click “Pay Bill” located on the left side of the screen.
Note that you must first log in to your account in order to pay your bill online. If you are a new customer, first create a DirecTV online account to make payments online.