Altice USA provides high-speed internet connections (Optimum online), Voice over IP (Optimum Voice) and digital cable (Optimum TV) services. Optimum is a brand name of Altice USA. The products and services of optimum strive to connect its more than three million customers with the world. The company also strives to provide the phone, TV and internet services at an affordable price in the United States.
- Website: https://www.optimum.net/
- Mobile App: Android | iPhone
- Telephone Number: 1-866-218-3259
- Headquartered In: New York
- Company's Rating:
Optimum online allows customers to enjoy high-speed internet in their homes and it often comes with free Wi-Fi. Optimum Wi-Fi is available in a number of places such as parks, shopping centers, cafes, restaurants, train stations and more. Optimum Wi-Fi hotspots are available in Connecticut, New Jersey, New York and parts of Pennsylvania. There is static IP for business customers. Optimum Voice (VoIP) for homes offers customers’ unlimited calling at an affordable price. You can also enjoy more than twenty calling features. Optimum Voice is provided by the Cablevision. Customers who want to enjoy the services of Optimum Voice must first have Optimum Online because Optimum Voice uses the internet for communications.
Optimum TV is a digital cable service that is offered by Altice USA. Optimum TV includes interactive channels such as games, HDTV channels, video on demand and channels that allows a viewer to browse listings of homes for sale. Optimum TV has also included free HD channels to customers who have subscribed to the service package that includes the SD channel. In addition, Optimum TV also comes with forty-six channels of Music Choice channels.
HOW TO LOGIN
Step 1 – Click here to open the website in a new tab and you will see the login fields on the upper-left corner of the screen.
Step 2 – Enter your Optimum ID and password and then click on the ‘Sign in to Optimum.net” button.
You should be able to sign in to your Optimum online account if the details you provided are associated with your online account. Note that you can click on the “Remember Me” checkbox if using your own personal computer to login automatically the next time you visit the site. Do not click on the checkbox if using a public computer.
HOW TO RESET/FORGOTTEN PASSWORD
Step 1 – If you cannot remember your Optimum ID, click “I forgot my Optimum ID”.
Step 2 – Select the method you would like to recover your Optimum ID. For example, select “Email ID to my alternate e-mail address”, enter the email address and then click on the “Continue” button.
Step 1 – Click “I forgot my password” if you cannot remember the current password of your Optimum online account.
Step 2 – Enter your Optimum ID, type the code displayed and then click on the “Continue” button.
Note that if you cannot see the code clearly, click “Try a new code” to get another one.
HOW TO PAY YOUR BILL
Step 1 – Click “Pay bill” which is located on the upper-right side of the screen to make a bill payment.
You must first sign in to your Optimum online account before you can pay your bill online.